FAQs
What is the role of a Senior Human Resources Integration Consultant at OneDigital?
The Senior Human Resources Integration Consultant (Sr. HRIC) leads client integration efforts into the Resourcing Edge platform, managing all facets of the implementation process and serving as the primary liaison between the client and the integration team.
What qualifications are required for this position?
A Bachelor’s degree is preferred, or 6+ years of experience in Operations, Client Services, Account Management, and/or Sales is accepted in lieu of a degree. Candidates should also have demonstrated abilities in customer service and problem resolution.
Is certification in HR preferred for this position?
Yes, PHR or SHRM-CP Certification is preferred for candidates applying for the Senior Human Resources Integration Consultant role.
What type of environment will I be working in?
You will be working in a fast-paced environment that emphasizes teamwork, innovation, and a people-first culture dedicated to growth and quality service delivery.
What benefits does OneDigital offer to employees?
In addition to base pay, OneDigital offers eligible employees health, well-being, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
How does OneDigital approach diversity and inclusion?
OneDigital is committed to cultivating a culture that celebrates diversity, equity, and inclusion and aims to ensure that all employees feel seen, valued, respected, and supported.
Is there a strong emphasis on training for new employees?
Yes, the role includes providing training to client contacts on Resourcing Edge’s services, processes, and systems, indicating a commitment to support and empower employees through comprehensive onboarding.
What are the primary responsibilities of the Sr. HRIC regarding compliance?
The Sr. HRIC ensures clients are informed of federal and state-specific compliance regulations that may affect their workforce and provides guidance on implementing applicable best practices.
Will I be required to handle client issues directly?
Yes, the Sr. HRIC will serve as an escalation point to resolve client issues, monitor and report on open inquiry case management issues, and ensure timely communication regarding any concerns.
What skills are essential for success in this role?
Essential skills include excellent oral and written communication, the ability to multi-task, proficiency in Microsoft Office and HRIS systems, and a strong capability to work effectively in a diverse workforce.