Human Resources Specialist - LOA

Sodexo

Sep 8

Applications are closed

Job
Full-time
Junior Level
Customer Relations
People, HR & Administration
Cheektowaga
Remote

Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Functional Experience - 1 year professional exp. in HR or customer service
2 years or more of HR experience including LOA/FMLA administrative experience
Ability to work independently as well as across multiple departments.
Ability to adapt to change and manage multiple priorities in a fast-paced environment.
Ability to build relationships and establish credibility
Drive and initiative.
Analysis and decision making.
Strong customer service experience and skills
Excellent Verbal, written, and interpersonal skills with a capacity to communicate at all levels in the organizations

Responsibilities

Act as a Subject Matter Expert on the Leave of Absence, Worker's Compensation and ADA processes, policies, procedures and manage leaves of absence of varying types.
Educate employees and managers on the LOA, Worker's Compensation and/or ADA interactive process and act as a primary contact to the employee and manager.
Communicate effectively with all levels of the organization and ensure management understanding the company's responsibilities during a person's absence or accommodation.
Responsible for developing, tracking and managing all documentation, notifications, correspondence, administration details, and maintaining detailed information as required in accordance with company process, policy and applicable Federal and State laws from start to finish of an employee leave of absence.
Communicate ideas and process improvements regarding current LOA policies and procedures.
Identify and address LOA-related questions, issues and concerns from internal Sodexo customers.
Diagnose LOA situations and determine when and how and to whom we escalate.
Manage multiple lines of contact channels and develop and maintain knowledge of HR systems, departments, policies, and processes to support customer service.

FAQs

Is this position remote?

Yes, this is a remote position; however, candidates should reside in the Eastern or Central time zones.

What are the main responsibilities of the Human Resources Specialist - LOA?

The main responsibilities include acting as a Subject Matter Expert on Leave of Absence, Worker's Compensation, and ADA processes, educating employees and managers on these topics, managing documentation and communication related to employee leaves, and addressing LOA-related questions and concerns from internal customers.

What qualifications are required for this role?

The basic education requirement is an Associate's Degree or equivalent experience, along with at least 1 year of professional experience in HR or customer service.

What skills are preferred for the ideal candidate?

Preferred competencies include 2 years or more of HR experience with LOA/FMLA administrative experience, the ability to work independently and manage multiple priorities, strong customer service skills, excellent verbal and written communication skills, and the ability to build relationships.

Does Sodexo offer benefits for this position?

Yes, Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, ongoing training and development programs, tuition reimbursement, and health and wellness programs.

What types of career opportunities does Sodexo provide?

Sodexo offers a variety of career opportunities across different business segments, including Corporate Headquarters, Schools, Government Agencies, Healthcare, Senior Living, and Sports and Leisure locations.

What is the salary structure for this position?

Sodexo offers fair and equitable compensation, which is determined by factors such as the candidate's education level, years of relevant experience, skills, and training. The budgeted range for the position is posted, but salary offers may vary based on specific criteria.

Does Sodexo have an equal employment opportunity policy?

Yes, Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Sodexo

It all starts with the everyday

Government

Industry

5001-10,000

Employees

11996

Founded Year

Mission & Purpose

Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. We believe in creating a better day for everyone to build a better life for all. Founded in 1966 by Pierre Bellon in France, for over 40 years, we have developed unique expertise, backed by nearly 422,000 employees in 53 countries across the globe. In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of Food Services, Facilities Management and Employee Benefit Solutions for all our clients to improve the Quality of Life of over 100 million consumers daily.