FAQs
What is the job title for this position?
The job title is IBA Team Manager – Retail.
What are the key responsibilities of the IBA Team Manager?
Key responsibilities include line management for the retail team, supporting day-to-day management of IBA functions, monitoring KPIs/SLA’s, conducting regular one-on-ones and appraisals, technical escalation point, approving payment requests, coaching team members, reviewing financial data, and liaising with clients and insurers.
What is the work schedule for this position?
The schedule for this position is full-time permanent.
Is prior line management experience required for this role?
Yes, previous line management experience is preferable.
What backgrounds are suitable for candidates applying for this role?
Candidates should have a finance or IBA background and a good understanding of the legal principles applicable to insurance, particularly FSA client money rules.
What software proficiency is expected for applicants?
Candidates should have a working knowledge of Lockton's computer desktop software, including Microsoft Office Suite, Excel, Brokersure BE/EA, Power BI, Sector, and A4B.
Does Lockton provide equal opportunities for all applicants?
Yes, Lockton is committed to an inclusive culture and environment and provides equal opportunities for growth and advancement.
What type of company is Lockton?
Lockton is the largest privately held independent insurance brokerage in the world.
How does Lockton support employee wellbeing?
Lockton offers industry-leading health insurance and additional options to support overall health and wellbeing.
Is this position primarily based in the office or is there flexibility?
This position is hybrid, allowing for a mix of in-office and remote work.