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Ice Cream Grocery.com Account manager

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Unilever

11d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Kingston upon Hull, +1

AI generated summary

  • You should have a strong background in customer management, digital/ecom experience, stakeholder navigation, and knowledge of eCom levers to drive growth effectively.
  • You will manage P&L for Top 5 grocery accounts, build relationships with stakeholders, create retail media strategies, and implement marketing plans to drive sales and profitability.

Requirements

  • Evidence of successful customer management, ideally from a previous or current customer facing role in either account or category management.
  • Relevant digital/ecom/quick commerce experience, with a passion for digital commerce and demonstrable ability to understand and effectively track performance of the eCom business to identify positive growth opportunities.
  • Must have an ability to navigate the organisation cross-functionally and manage key stakeholders across the business on performance.
  • Can demonstrate an understanding of the key levers to win in eCom (Retail Media, Activation, Agencies, Brand teams) and can contribute individually and as part of a wider team to drive.

Responsibilities

  • P&L responsibility for the .com element of our Top 5 grocery accounts, including the delivery of key metrics (sales growth, market share, profitability).
  • Build collaborative, independent & multi-functional relationships with key grocery stakeholders (buyers, category, insights, merchandisers etc) to become a trusted supplier partners in .com.
  • Build and negotiate an effective .com first Retail Media strategy and joint business plans across all Top 5 customers, with a focus on media spend and ROI.
  • Development and implementation of successful marketing plans based on brand and customer priorities.

FAQs

What is the main purpose of the Ice Cream Grocery.com Account Manager role?

The main purpose of the role is to lead and accelerate Unilever's Ice Cream Grocery.com business, managing relationships and business performance with key grocery accounts such as Tesco, Sainsbury’s, Morrisons, Asda, and Waitrose.

What key responsibilities does the Account Manager have?

The Account Manager is responsible for P&L for the .com element of top grocery accounts, building relationships with key stakeholders, developing and negotiating retail media strategies, and implementing successful marketing plans.

What qualifications are required for this role?

Candidates should have evidence of successful customer management, relevant experience in digital/e-commerce, and the ability to navigate cross-functional organization and manage key stakeholders.

What are the focus areas for this role?

The focus areas include serving the customer, growing categories through data-driven decisions, driving digital engagement, ensuring commercial rigor in business plans, and improving space and range through category-based selling.

Is there a possibility for flexible working arrangements?

Yes, while the role is advertised as full-time, the company is open to discussing flexible working options to accommodate individual needs.

What benefits does Unilever offer to employees?

Unilever offers a competitive salary, pension scheme, annual bonus, subsidized gym membership, a discounted staff shop, shares, and support for well-being and development opportunities.

Where is the Head Office located for this role?

The Head Office is located in Kingston-upon-Thames, with a temporary location at 100 Victoria Embankment until early 2025, pending consultation.

How does Unilever address diversity and inclusion in its workplace?

Unilever embraces diversity by creating an inclusive workforce, providing fair consideration to all applicants, and offering reasonable adjustments during the application and interview process.

What steps does Unilever take to combat recruitment fraud?

Unilever takes recruitment fraud seriously by publishing warnings, having a Cyber Security team that scans for fake recruitment sites, and advising candidates on how to report suspicious activity.

What kind of experience is preferred for this role?

Relevant digital/e-commerce experience with a passion for digital commerce and a demonstrated ability to track performance and identify growth opportunities is preferred.

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Unilever

A better business. A better world. A better you.

Manufacturing & Electronics
Industry
10,001+
Employees
1872
Founded Year

Mission & Purpose

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.