FAQs
What language skills are required for the Icelandic Customer Advisor role?
You need to be fluent in Icelandic and have a good command of English.
Where will the job be based?
The role is based in Lisbon, Portugal.
What kind of training will I receive?
You will receive specialist training for the product/service you will be assisting customers with.
Is prior customer service experience necessary?
Experience in customer service is a bonus, but it's not strictly necessary to apply.
What benefits come with this position?
Benefits include meal vouchers, two extra salaries, private health insurance after six months, and a relocation package that covers flight expenses, airport pick-up, accommodation, and complimentary Portuguese lessons.
How long is the contract for this role?
The position is a 12-month renewable contract.
Will I have opportunities for personal and professional development?
Yes, the role offers fast-track career development opportunities along with multicultural experiences in Lisbon.
What kind of support will I receive during the recruitment process?
You will receive ongoing support from Atlean World, including guidance on role specifics and assistance throughout the recruitment process.
Are there recreational activities included as part of the job?
Yes, there are free sports activities, football tournaments, beach barbecues, surf lessons, and cultural events planned.
Is accommodation provided?
Yes, accommodation is provided in shared apartments as part of the relocation package.