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Imaging Authorization and Scheduling - Dual Coverage Not Remote

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Cancer Specialists of North Florida

21d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Jacksonville

AI generated summary

  • You need a high school diploma and at least one year of imaging authorization and scheduling experience, ideally in a medical or oncology environment.
  • You will handle patient imaging authorizations, schedule appointments, verify insurance, communicate with staff and patients, enter data, and train new employees as needed.

Requirements

  • High school diploma or equivalent
  • Minimum of one year of imaging authorization and imaging scheduling experience, preferably in a medical and/or oncology setting is preferred.

Responsibilities

  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
  • Assists in covering both Imaging Authorization Specialists and Imaging Scheduler – Internal site locations when other employees are not in the office.
  • When fully staffed, this position will be assisting with any authorization or scheduling reports as needed to maintain policy standards at the direction of the Team Lead.
  • Confirms, cancels and/or reschedules patient imaging appointments as needed.
  • Runs imaging order report from OncoEMR and addresses all orders of the daily assigned location in a clear, concise, and timely manner.
  • Obtains and enters all imaging and facility authorizations in computer systems.
  • Performs Eligibility & Verification checks to determine active insurance plans are on file and up to date.
  • Answers incoming calls and emails from all locations in a timely manner.
  • Notates the patient account of any pertinent information relating to imaging and facility authorizations daily.
  • Needs to be able to effectively and professionally communicate to the location staff and patients of any authorization issues that arise.
  • Reviews medical policies for diagnosis guidelines.
  • Providing all pertinent clinical information to the insurance companies when requesting imaging exams via phone call or internet attachment.
  • Reviews all ICD-10 and Drug Codes codes to ensure they are payable and pertinent for the imaging exam requested.
  • Authorizes Blood Transfusion request for local area hospitals.
  • Assist in training new employees when needed.
  • All other duties as assigned.

FAQs

Is this a remote position?

No, this position is not remote; it requires on-site work at the specified location.

What are the essential responsibilities of the Imaging Authorization and Scheduling position?

Key responsibilities include managing patient imaging authorizations and scheduling, confirming/canceling appointments, obtaining insurance authorizations, and communicating effectively with patients and staff.

What educational qualifications are required for this role?

A high school diploma or equivalent is required.

Is prior experience required for this position?

Yes, a minimum of one year of imaging authorization and scheduling experience is preferred, especially in a medical and/or oncology setting.

What skills are necessary for this position?

Candidates must possess excellent customer service skills, strong oral and written communication abilities, and efficient knowledge of radiology scheduling and authorization processes.

Will training be provided for new employees?

Yes, the role involves assisting in training new employees when needed.

What is the location of this job?

The job is located at 7015 AC Skinner Parkway, Suite 1, Jacksonville, FL 32256.

What should I do if I have questions about patient insurance?

You will need to perform eligibility and verification checks and effectively communicate any insurance-related issues to location staff and patients.

Are there opportunities for advancement in this position?

Opportunities for advancement may arise as you gain experience and demonstrate your skills, especially if you assist in training new employees and contribute to departmental functions.

Will the salary be based on experience?

Yes, the salary for this position is commensurate with experience and qualifications.

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Cancer Specialists of North Florida

Cancer Doesn't Care. We Do.

Science & Healthcare
Industry
201-500
Employees

Mission & Purpose

We have been your neighbors for more than 30 years, and we take great pride in caring for our patients. As the largest cancer practice in Jacksonville, we are able to deliver quality care to you in your community. Our goal is to provide the best possible care for each and every one of our patients. We deliver an integrated approach to conquering cancer and blood related disorders. Our board-certified physicians and highly trained staff are committed to provide you with the information, education, compassion, and support you need. Trained at some of the top medical schools and cancer centers in the nation, our doctors, physician assistants, nurse practitioners, nurses, and support staff treat many different types of cancer, and are able to treat even the rarest forms of cancer. While fighting cancer is never easy, we do everything in our power to ease the way for you and your loved ones. With eleven offices conveniently located throughout Northeast Florida, chances are we have an office near you. We offer convenient laboratory services, financial and mental health counseling, in-office pharmacy dispensing, and clinical research options available at all locations in order to make the treatment process easier for you. We will do everything we can to make your road to recovery as smooth as possible.