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Implementation Design Lead I

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DHL

Aug 1

Applications are closed

  • Job
    Full-time
    Mid-level (3-4 years)

Requirements

  • Required Education and Experience
  • Bachelors degree in IT similar field or 4+ years experience in an IT environment with a technical design background, required
  • Experience in WMS implementations and support of business systems, required
  • Ability to travel 40%-70% nationally to collaborate with broader team, required

Responsibilities

  • Job Responsibilities:
  • Participate on suppliers, inputs, process, outputs, and customers (SIPOC) and business requirements on the IT project
  • Analyze business requirements and translate them into detailed Warehouse Management System (WMS) system designs and configurations
  • Collaborate with stakeholders to define functional and technical specifications for the WMS implementation
  • Identify risks and issues related to the WMS implementation and devise mitigation strategies
  • Serves as internal technical leader, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization
  • Participate in development of concept of systems development, software demonstration, preparation, and execution
  • Collaborate with IT teams and vendors to customize and integrate the WMS system with existing business processes and infrastructure
  • Support and ensure quality of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as WMS into a new or existing client site(s)
  • Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) session
  • Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs) between DHL and the client
  • Provide specialty technical knowledge of one or more in-house or third-party applications
  • Facilitate training for all levels of associates, customers, and/or business partners
  • Develop, train, and maintain technical documentation in support of specified applications to ensure the delivery of a standardized solution
  • Maintain standard documents on configuration, troubleshooting and update based on lessons learned from projects

FAQs

What is the primary responsibility of the Implementation Design Lead I?

The primary responsibility of the Implementation Design Lead I is to serve as a technical resource on multiple projects, supporting Implementation Analysts in developing technical requirements, testing, configuration, and technical readiness of the Warehouse Management System (WMS).

What educational background is required for this position?

A Bachelor's degree in IT or a similar field is required, or alternatively, 4+ years of experience in an IT environment with a technical design background.

Is experience in Warehouse Management System (WMS) implementations necessary?

Yes, experience in WMS implementations and support of business systems is required for this role.

What percentage of travel is expected for this position?

The position requires the ability to travel 40%-70% nationally to collaborate with the broader team.

What skills are important for the Implementation Design Lead I role?

Important skills include the ability to analyze business requirements, collaborate with stakeholders, identify risks and issues, provide configuration and design direction, and facilitate training and documentation.

What type of environment does the organization promote?

The organization promotes a business casual environment that focuses on teamwork, associate development, training, and continuous improvement.

What benefits does the organization offer?

The organization offers competitive wages, excellent affordable insurance benefits (including health, dental, vision, and life), a 401K plan, paid vacation, and holidays.

Is the organization an equal opportunity employer?

Yes, the organization is an equal opportunity employer.

Where is the job located?

The job is located at 360 Westar Blvd, Westerville, OH - 43082.

Transportation
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.