FAQs
What is the role of the Implementation Manager at HealthStream?
The Implementation Manager is responsible for managing the successful implementation of HealthStream's software products, analyzing business needs, designing project schedules, and ensuring the resolution of project issues while maintaining documentation for stakeholders.
What qualifications are required for the Implementation Manager position?
Candidates are required to have a Bachelor’s degree in a related discipline, 2+ years of experience leading software implementation projects (with healthcare experience highly desirable), and proficiency in Microsoft programs such as MS Project, Word, and Excel.
Is PMP certification required for this position?
No, PMP certification is not required but it is considered a plus.
What are the essential skills needed for the Implementation Manager role?
Essential skills include excellent oral and written communication, project management, organization, task management, relationship management, attention to detail, and the ability to manage multiple client relationships and tasks simultaneously.
Is travel required for the Implementation Manager position?
Yes, the role requires the ability to travel up to 40% of the time.
What benefits does HealthStream offer to its employees?
HealthStream offers a comprehensive benefits package that includes medical, dental and vision insurance, paid time off, parental leave, 401k and Roth plans, flexible spending accounts, life insurance, short- and long-term disability, and more.
What type of work environment does HealthStream provide?
HealthStream offers a collaborative work environment with a values-forward culture that supports creativity, flexibility, hybrid work options, and continuous learning opportunities.
How does HealthStream ensure an inclusive workplace?
HealthStream is an equal opportunity employer and prohibits discrimination based on various protected categories, fostering a diverse and inclusive culture for all employees.
What kind of projects will the Implementation Manager handle?
The Implementation Manager will handle multiple software implementation projects simultaneously, ensuring a smooth transition for clients and coordinating all necessary technical services.
Is there support for professional development at HealthStream?
Yes, HealthStream offers career growth opportunities, continuous learning programs, and workshops to support the professional development of its employees.