FAQs
What is the salary range for the Improvement and Reviews Manager position?
The salary package is between £59,739 and £63,159 per annum inclusive.
What are the application closing dates for this position?
The application closing date is midnight on Sunday, 08 June 2025.
What are the working hours for this role?
The working hours are Monday to Friday, with hybrid working options available.
Who will the Improvement and Reviews Manager report to?
The Improvement and Reviews Manager will report directly to the Head of Housing Solutions.
How many direct reports will the Improvement and Reviews Manager supervise?
The Improvement and Reviews Manager will have up to 15 direct reports.
What are the key responsibilities associated with this position?
Key responsibilities include managing the review function regarding homelessness decisions, developing training programs, providing coaching to staff, managing budgets, and ensuring compliance with housing legislation.
What qualifications are required for this role?
Candidates should be educated to degree level or have NVQ Level 4 or 5, or equivalent work experience, as well as relevant housing qualifications or a willingness to obtain them.
Is experience in housing or homelessness services required?
Yes, significant experience in housing or related fields, with a proven track record in homelessness services, is required.
What types of skills are sought after for this position?
We are seeking strong communication and stakeholder engagement abilities, project management skills, and the ability to lead and motivate a team effectively.
Are there any special considerations for applicants?
Ealing Council welcomes applications from all residents of the borough and particularly encourages candidates from underrepresented groups in Ealing’s workforce.
How can I apply for this position?
You can apply online or email robin.turner@adecco.co.uk for a confidential conversation regarding the role.
Will this position require me to work out of hours?
Yes, the Improvement and Reviews Manager will be expected to work out of hours on a rota basis to manage the out-of-hours service.
What are the key performance indicators for this role?
Key performance indicators include the delivery of statutory performance indicators to prevent homelessness, minimize the use of temporary accommodation, and delivery of improvement projects within agreed timeframes and budgets.
Is there a need for ongoing professional development in this role?
Yes, continuous professional development and mandatory training for staff is essential and will be fostered within the role.