You must have optical experience, customer care skills, training abilities, staff support skills, order handling, and direct customer interaction.

You will support staff training, manage orders, assist customers, ensure smooth store operations, and deliver excellent service to drive repeat business and enhance store reputation.

Customer Relations

Education & Teaching

United Kingdom

Durham

Large

Specsavers is a company that operates a chain of optical and hearing care stores. Their ultimate goal is to provide accessible and high-quality eye and hearing care services to individuals and communities. Specsavers' purpose revolves around delivering professional and affordable optical and audiology solutions, enabling people to access essential eye and hearing care, maintain their sensory health, and enhance their overall quality of life. Through their services and extensive network of stores, they aim to promote eye and ear health awareness, offer expert advice and products, and contribute to the well-being of their customers.

Retail & Consumer Goods

Specsavers

<div>
 In Store Trainer – Arnison 
 
 Specsavers. A household name and a Highstreet staple. And you could be part of the team. 
 
 As an In Store Trainer at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day, and helping to deliver training. 
 
 Our store
 Based in Arnison, our store is situated in a retail park with free parking 
 
 What’s on Offer?
 As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
 <ul>
 <li>Up to £25,000 per annum (experience depending)</li>
 <li>Monthly bonus after probation</li>
 <li>Full time – 37.5 hours – weekend working is essential</li>
 <li>Specsavers Perks – our discounted benefits scheme</li>
 <li>Extra day off on your birthday</li>
 <li>WeCare – UK confidential employee helpline</li>
 <li>Discounted hearing and eyecare benefits</li>
 <li>Enhanced sick pay (after a year or service)</li>
 <li>Enhanced pay for family leave (Maternity/Paternity etc)</li>
 </ul> 
 
 Be part of a business that recognises and rewards talent… 
 
 As our in store trainer you’ll make sure that the store runs like clockwork. That means supporting other staff, making sure they’re familiar with systems and helping to deliver training. You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. 
 
 At Specsavers, we do everything in our power to help people like you get the career you want. Why? Because we know that our in-store trainers are responsible for providing outstanding service. So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large – and growing – business like ours. 
 
 For a role such as this, you will need previous optical experience. Equally important are good customer care skills. You’ll combine both to offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store. 
 
 Find out more
 If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
</div>


 In Store Trainer – Arnison
 
 Specsavers. A household name and a Highstreet staple. And you could be part of the team.
 
 As an In Store Trainer at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day, and helping to deliver training.
 
  Our store
 Based in Arnison, our store is situated in a retail park with free parking
 
  What’s on Offer?
 As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
 
  Up to £25,000 per annum (experience depending)
  Monthly bonus after probation
  Full time – 37.5 hours – weekend working is essential
  Specsavers Perks – our discounted benefits scheme
  Extra day off on your birthday
  WeCare – UK confidential employee helpline
  Discounted hearing and eyecare benefits
  Enhanced sick pay (after a year or service)
  Enhanced pay for family leave (Maternity/Paternity etc)
 
 
 Be part of a business that recognises and rewards talent…
 
 As our in store trainer you’ll make sure that the store runs like clockwork. That means supporting other staff, making sure they’re familiar with systems and helping to deliver training. You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic.
 
 At Specsavers, we do everything in our power to help people like you get the career you want. Why? Because we know that our in-store trainers are responsible for providing outstanding service. So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large – and growing – business like ours.
 
 For a role such as this, you will need previous optical experience. Equally important are good customer care skills. You’ll combine both to offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store.
 
  Find out more
 If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.



In Store Trainer

Requirements

Responsibilities

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Specsavers

Mission & Purpose