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Incident Management Risk Specialist

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
  • Limerick
  • Quick Apply

AI generated summary

  • You need experience in Incident Response and Risk Management, strong problem-solving and communication skills, ability to lead diverse teams, and effective business writing abilities.
  • You will enhance the Incident Management framework, assess risks, facilitate exercises, oversee incidents, analyze metrics, and monitor improvement actions post-incident.

Requirements

  • Several years of experience in Incident Response, Emergency Management, Crisis Management and/or Risk Management
  • Strong foundational knowledge of Incident Management and Incident Response concepts
  • Strong problem-solving skills (e.g., ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues)
  • Ability to move people to act (e.g., convening, structuring, owning the agenda and facilitating meetings and workshops to lead groups to agreement and commitment to execute)
  • Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.g., experience with acting as a constructive conduit between business and non-business teams)
  • Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (e.g., organizational structure, funding)
  • Ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution
  • Strong business writing skills

Responsibilities

  • Thought leadership in the maturity and evolution of the enterprise Incident Management framework.
  • Assess, consult, and provide effective challenge of Incident Management activities and associated risks.
  • Maintain the enterprise Incident Management Policy. Provide effective challenge of connected 1LOD standards and procedures.
  • Support and challenge the assessment of short, mid, and long-term risk to the organization. Evaluate current controls for the effective mitigation of risks from natural, man-caused, and technological incidents.
  • Develop, facilitate, participate, and support Incident Management Exercises and Testing across the organization.
  • Contribute, assess, consult, and effectively challenge incident management plans, procedures, guidelines, and processes.
  • Provide Second Line of Defense oversight, consultation and support to incidents of moderate and significant impact and complexity.
  • Monitor and track post-incident after-action reports, lessons learned, and improvement items. Evaluate, escalate, and monitor area's of concern into the Enterprise Issue Management Framework.
  • Gather, collate, analyze, and report on relevant Incident Management related metrics, Key Risk Indicators (KRI), and Key Performance Indicators (KPI).

FAQs

What is the main responsibility of an Incident Management Risk Specialist at Northern Trust?

The main responsibility is to collaborate globally across business units and corporate functions to enhance the enterprise Incident Management framework, assess incident management activities and risks, and support the organization in preparing for and responding to incidents.

What qualifications are preferred for this role?

Several years of experience in Incident Response, Emergency Management, Crisis Management, and/or Risk Management is preferred. A strong foundational knowledge of incident management concepts is also beneficial.

What skills are necessary for success in this position?

Key skills include strong problem-solving abilities, effective communication skills, the ability to build trust-based relationships with stakeholders, and solid business writing skills.

Will I have to work with senior leaders in the organization?

Yes, the role requires effective communication with all audiences, including senior leaders, particularly on high-sensitivity topics.

What type of work culture does Northern Trust promote?

Northern Trust promotes a flexible and collaborative work culture that encourages exploration of new ideas and values financial strength and stability.

Is there room for career advancement in this position?

Yes, Northern Trust encourages movement within the organization and provides opportunities for career advancement.

How does Northern Trust support inclusivity in the workplace?

Northern Trust values an inclusive workplace and is committed to providing reasonable accommodations to individuals with disabilities during the employment process.

What are some key responsibilities of this role related to incident management?

Key responsibilities include maintaining the enterprise Incident Management Policy, developing and facilitating incident management exercises, and evaluating current controls for risk mitigation.

What metrics does the Incident Management Risk Specialist need to track?

The specialist will gather, collate, analyze, and report on incident management-related metrics, including Key Risk Indicators (KRI) and Key Performance Indicators (KPI).

How does Northern Trust view stakeholder management in this role?

Stakeholder management is crucial; the role will involve significant collaboration across different locations and functions, working to achieve common objectives while managing relationships effectively.

Dynamic careers. Brighter futures. Greater possibilities.

Finance
Industry
10,001+
Employees
1889
Founded Year

Mission & Purpose

Northern Trust is a leading global financial services company that offers a comprehensive range of asset servicing, investment management, and banking solutions to individuals and institutions. With a strong emphasis on client-focused services, Northern Trust aims to build enduring partnerships with their clients by providing tailored solutions and exceptional customer experiences. Their expertise in asset management, wealth management, and asset servicing enables them to deliver innovative and reliable financial solutions that help clients grow, preserve, and manage their wealth effectively. As a trusted financial partner, Northern Trust's purpose is to empower their clients to achieve their financial goals and navigate the complexities of the global financial markets with confidence and peace of mind.