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Information and Technology - Associate

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Marriott International

15d ago

  • Job
    Full-time
    Junior Level
  • Software Engineering
    IT & Cybersecurity
  • Chennai

AI generated summary

  • You need a Technical/Trade/Vocational degree and 2 years of related experience. No supervisory experience or certifications required.
  • You will manage and support computer networks and systems, troubleshoot issues, provide user training, implement security measures, and maintain equipment inventory while ensuring quality standards.

Requirements

  • Education: Technical, Trade, or Vocational School Degree.
  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.
  • Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Information and Technology - Associate.

Where is the job location?

The job is located at Sheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104.

What is the employment schedule for this position?

The position is full-time.

Is this position remote?

No, this position is not remote.

What are the main responsibilities of the role?

The main responsibilities include installing, configuring, managing, maintaining, testing, evaluating, and repairing computer networks, workstations, and server systems; providing technical support; troubleshooting technical issues; and ensuring network security measures.

What qualifications are preferred for this job?

A Technical, Trade, or Vocational School Degree is preferred, along with at least 2 years of related work experience.

Is supervisory experience required for this position?

No, supervisory experience is not required.

Are there any specific licenses or certifications needed?

No, there are no specific licenses or certifications required for this position.

What company values does this position emphasize?

The position emphasizes maintaining confidentiality, protecting company assets, developing positive working relationships, and adhering to quality expectations and safety standards.

What is the purpose of the role in relation to guest service?

The role involves addressing guests’ service needs and assisting other employees, contributing to a meaningful guest experience.

What physical abilities are required for this job?

The job requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds, as well as standing, sitting, or walking for extended periods of time.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.