FAQs
What is the location of the Infrastructure Engineer role?
The role is located at our Manchester office, specifically at Heron House, 47 Lloyd Street, Manchester, M2 5LE.
Is on-site attendance required for this position?
Yes, the role requires on-site attendance 5 days a week due to the nature of the work.
What are the primary responsibilities of a Corporate Technical Support Engineer?
Responsibilities include managing incidents and requests, providing configuration and performance management, leading continuous improvement activities, and managing the asset lifecycle, among others.
What skills are essential for this role?
Essential skills include an understanding of information security, problem ownership, troubleshooting across technology capabilities, and an ability to apply core technical concepts with guidance.
Is there a requirement for security clearance for this position?
Yes, successful candidates must undergo a criminal record check and meet the security requirements before they can be appointed.
What is the salary for this position?
The salary for the role is £34,075, with an additional contribution of £9,871 towards membership of the Civil Service Defined Benefit Pension scheme.
Are there opportunities for personal development?
Yes, the role includes Protected Learning Time for personal development and contributing to a supportive Community of Practice for career progression.
Do we encourage flexible working arrangements?
Yes, we are committed to exploring options for flexible working, including part-time, job shares, or other flexible arrangements in line with our hybrid working policies.
What kind of training and development does this role offer?
The role offers participation in a supportive Community of Practice and opportunities for training and development to help improve team capability.
How will my application be assessed?
The application process will assess your Behaviours, Experience, and Technical skills through a two-stage process: application and interview.
What is the application deadline?
The sift will be conducted starting from 03/03/2025, and interviews will be conducted from 24/03/2025. Please check the job listing for specific closing dates as they may vary.