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Infrastructure Engineer - TITAN Program

  • Job
    Full-time
    Junior & Mid Level
  • Software Engineering
  • Washington, DC
  • Quick Apply

AI generated summary

  • You must troubleshoot complex systems, automate tasks, work with large scale production systems, code in various languages, work autonomously, and have active US Security clearance or eligibility.
  • You will handle support, operations, deployment, debugging, optimization, automation, and troubleshooting of Palantir software and infrastructure for the TITAN Program, ensuring reliability and scalability.

Requirements

  • Confidence in troubleshooting complex systems issues independently using observability tools and stack traces.
  • Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
  • Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.
  • Proficiency with programming languages such as Java, Python, Bash, JavaScript, Golang or similar languages and be comfortable coding and/or utilizing tooling built in these languages.
  • Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
  • Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
  • What We Require:
  • Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.

Responsibilities

  • Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades.
  • Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.
  • Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability.
  • Reduce manual operations and automate workflows, processes, and/or runbooks where possible.
  • Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.

FAQs

What are the primary responsibilities of an Infrastructure Engineer on the TITAN Program?

An Infrastructure Engineer on the TITAN Program is responsible for supporting, operations, and project work. They work closely with forward deployed teams and product teams to ensure sensible, scalable system design and share responsibility for diagnosing, resolving, and preventing production issues.

How collaborative is the work of an Infrastructure Engineer on the TITAN Program?

Collaboration is key for an Infrastructure Engineer on the TITAN Program. They will work closely with forward deployed teams, product teams, and other engineering teams to advocate for and participate in systems design, troubleshooting, and maintenance in production.

What is the approach to operations for Infrastructure Engineers on the TITAN Program?

Infrastructure Engineers on the TITAN Program are strongly encouraged to be responsible for the operations of their services in production. This approach emphasizes ownership and accountability, with a focus on proactive monitoring, diagnosis, and prevention of production issues.

What skills are important for success as an Infrastructure Engineer on the TITAN Program?

Important skills for an Infrastructure Engineer on the TITAN Program include strong systems design, troubleshooting, and communication abilities. Experience with infrastructure technologies, cloud services, and collaboration tools is also valuable for success in this role.

Technology
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

At Palantir (NYSE: PLTR), we're helping the world's most important institutions use their data to solve their most urgent problems. Our software lets our customers integrate and analyze all of their data so they can answer questions that they couldn't before. From delivering disaster relief to building safer automobiles, we're honored to help make our partners better at their most important work. Together with our customers, we're building the future of national security, healthcare, energy, finance, manufacturing, and more. And we need bright minds from around the world to help us.