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Inside Sales Rep - Customer Care Center - Charlotte

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United Rentals

Apr 2

Applications are closed

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
  • Charlotte

Requirements

  • High School Diploma or equivalent required, Bachelor's degree preferred
  • Strong customer service orientation
  • Sale experience preferred
  • Strong teamwork and interpersonal skills
  • Independent worker and self-started with strong self-imposed structure
  • Multi-tasking and organizational skills
  • Strong sense of urgency
  • Must have clear and pleasant phone demeanor
  • Excellent oral and written communication skills
  • Proficient in Microsoft applications-Word, Excel, Access ,Email and SURI
  • Knowledge of overall construction industry
  • Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations.

Responsibilities

  • Create a positive and consistent customer service experience
  • Process rental quotations, reservations, and contracts in compliance with the company policies
  • Accurately capture all information (required or additional) pertaining to a complete reservation
  • Communicate to a customer any terms/conditions applying to a request
  • Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
  • Identify and qualify an equipment request to ensure it will suite the customer's requirements
  • Negotiate prices on equipment rentals in accordance with pricing policies and procedures
  • Coordinate with all inside and outside branch staff to ensure customer satisfaction

United Rentals

The official page for United Rentals, Inc. - the largest rental equipment provider in the world.

Engineering & Construction
Industry
1-10
Employees
1997
Founded Year

Mission & Purpose

As North America’s largest equipment rental company, with 1300+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success. For more updates - Follow us on Twitter: www.UnitedRentals.com/Twitter Like us on Facebook: www.UnitedRentals.com/Facebook Join us on Google+: www.UnitedRentals.com/Google See more videos: www.UnitedRentals.com/YouTube