FAQs
What are the primary responsibilities of the Inside Sales Specialist?
The primary responsibilities include strong cold calling focused on the US region, identifying key players and expanding the database of prospects, sourcing new opportunities through outbound cold calls/emails and inbound lead follow-ups, understanding customer needs, identifying sales opportunities, and working closely with the sales team for further development and closure.
What industries should the Inside Sales Specialist have experience in?
The Inside Sales Specialist should have experience in selling IT services to industries such as Insurance, Telco, Media, Hi-Tech, BFS, Manufacturing, Retail, and more.
What tools will the Inside Sales Specialist be expected to use?
The Inside Sales Specialist will be expected to work with CRM tools like Salesforce and research tools such as LinkedIn and ZoomInfo.
What skills are necessary for this position?
Necessary skills include excellent verbal and written communication skills, strong listening skills, strong cold calling abilities, and the ability to multi-task, prioritize, and manage time effectively.
Will the Inside Sales Specialist have to work with inbound leads?
Yes, the Inside Sales Specialist will be responsible for following up on inbound leads in addition to outbound prospecting efforts.
Is prior experience in sales required for this role?
Yes, prior experience in inside sales, particularly with cold calling and IT services, is preferred for this role.
How important is understanding customer needs for this position?
Understanding customer needs is crucial, as it helps in identifying sales opportunities and tailoring solutions accordingly.
What is the expected work environment for the Inside Sales Specialist?
The expected work environment is focused on a collaborative approach, likely involving teamwork with the sales department, all while potentially operating in a hybrid remote setup.
What is the significance of maintaining and expanding the database of prospects?
Maintaining and expanding the database of prospects is essential for ensuring a steady pipeline of potential sales opportunities and fostering long-term business relationships.