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Inside Sales Specialist (f/m/d)

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DP World

19d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Logistics
  • Munich

AI generated summary

  • You should have experience in logistics sales and operations, CRM and TMS proficiency, strong organizational skills, knowledge of freight forwarding, and excellent English and German communication.
  • You will target customers, maintain relationships, coordinate shipments, resolve issues, and generate sales reports while staying updated on industry trends and competitors.

Requirements

  • Proven experience in operations as a fundament of customer service and pricing tasks
  • Proven experience in sales in the logistics industry
  • Proficiency in using CRM and TMS software and other relevant tools
  • Detail oriented with excellent organizational abilities
  • Knowledge of freight forwarding operations and supply chain management
  • Excellent communication skills when it comes to handling customers and a good command in English and German

Responsibilities

  • Target potential customers, develop and maintain a customer database and deliver compelling sales pitches to prospective customers.
  • Serve as a primary point of contact for existing clients, address customer inquiries promptly and maintain strong, long-term customer relationships.
  • Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress and resolve any issues that may arise.
  • Maintain accurate record of sales, customer interactions and revenue
  • Generate regular sales reports and forecasts.
  • Stay updated on industry trends & competitors and identify opportunities of improvement and expansion

FAQs

What is the main responsibility of the Inside Sales Specialist?

The Inside Sales Specialist is responsible for generating revenue through selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery.

What qualifications are required for the Inside Sales Specialist position?

Candidates should have proven experience in sales within the logistics industry, operations fundamentals for customer service and pricing tasks, proficiency in CRM and TMS software, and excellent communication skills in English and German.

Is experience in the logistics industry necessary for this role?

Yes, proven experience in sales specifically within the logistics industry is a key qualification for this position.

What tools will the Inside Sales Specialist be expected to use?

The Inside Sales Specialist should be proficient in using CRM and TMS software, as well as other relevant tools for managing customer interactions and tracking sales.

How does DP World support personal and professional development?

DP World strives to hire and develop the right people by providing exciting roles and fostering personal growth and self-development within an informal atmosphere.

Are there opportunities to advance within DP World?

Yes, there are opportunities for personal growth and advancement within the organization, as DP World is committed to developing its employees locally and globally.

What type of compensation does DP World offer for this role?

DP World offers a market competitive compensation package for the Inside Sales Specialist role.

What is the company culture like at DP World?

DP World promotes a culture where everyone feels respected and supported, emphasizes inclusion and diversity, and encourages innovation and growth.

How many employees does DP World have globally?

DP World has a dedicated and diverse team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents.

Is knowledge of supply chain management important for this role?

Yes, knowledge of freight forwarding operations and supply chain management is an important qualification for the Inside Sales Specialist position.

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DP World

We make trade flow, to change what’s possible for everyone.

Transportation
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We make trade flow, to change what’s possible for everyone.