FAQs
Do we support remote work?
No, this is not a remote position; it is located at our Central Business Office in Jacksonville, FL.
What kind of experience is required for this position?
A minimum of two years’ experience in a medical business office setting, preferably working with insurance collections and follow-ups, is required.
What educational qualification is needed for the Insurance Follow-Up Specialist role?
A High School Diploma or Equivalent is required for this position.
What are the key responsibilities of the Insurance Follow-Up Specialist?
Key responsibilities include reviewing patient accounts, resolving unpaid accounts, assisting patients with inquiries, interpreting EOBs, preparing write-off requests, and maintaining confidentiality regarding patient account status.
Where is the workplace located?
The workplace is located at 7751 Belfort Parkway, Jacksonville, FL 32256.
What benefits does the position offer?
The position offers a salary commensurate with experience and qualifications, but specific details about additional benefits are not provided in the job description.
Is there a possibility for career advancement in this position?
The job description does not specify career advancement opportunities, but attending seminars may offer ways to develop skills that could lead to advancement.
How does the company ensure confidentiality?
The Specialist is required to maintain confidentiality regarding patient account status and the financial affairs of the clinic/corporation.
What should a candidate do if they have billing complaints or questions?
The Insurance Follow-Up Specialist is responsible for receiving and resolving patient billing complaints and questions, so patients should reach out to this specialist for assistance.