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Integrated Logistics Operations Specialist

  • Job
    Mid Level
  • Logistics
  • $60K - $70K
  • Seattle

AI generated summary

  • You must have a Business/Supply Chain degree, 3+ years in logistics, 4PL experience, planning skills, TMS knowledge, customer service, and MS Suite proficiency.
  • You will manage customer site activities, execute procedures, collaborate with various roles, resolve business issues, report escalations, propose new opportunities, participate in testing and audits, and work towards increasing operational productivity.


  • Bachelors’ University degree in Business / Supply Chain
  • 3+ years in logistics, particularly in Air, Sea, or Road
  • Experience within the 4PL model is beneficial
  • Operational Planning and Customer Service background
  • Understanding of Transport Management Systems
  • Proficient in MS Suite


  • Manage customer site activities under direct supervision
  • Execute Standard Operations Procedures and Work Instructions, maintaining service level agreements for our client
  • Collaborate with on-site and off-site Kuehne + Nagel roles, and represent us in relevant meetings
  • Resolve medium to high business issues involving parties like IT and regional/global LCCs
  • Report escalations and potential issues timely for successful operational execution
  • Identify and propose new business and service opportunities for our operational functions
  • Participate and execute User Acceptance Testing related to all new client activity
  • Participate in Quality audits and work towards increasing operational productivity


What are the main responsibilities of an Integrated Logistics Operations Specialist at Kuehne+Nagel?

The main responsibilities include managing customer site activities, executing Standard Operations Procedures and Work Instructions, collaborating with on-site and off-site Kuehne + Nagel roles, resolving medium to high business issues, reporting escalations, identifying new business opportunities, participating in User Acceptance Testing, and participating in Quality audits.

What are the required skills and experiences for this position?

The required skills and experiences include a Bachelors’ University degree in Business / Supply Chain, 3+ years of logistics experience, particularly in Air, Sea, or Road, experience within the 4PL model (beneficial), operational planning and customer service background, understanding of Transport Management Systems, and proficiency in MS Suite.

We shape the world of logistics by connecting people and goods through innovative and sustainable logistics solutions.

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Mission & Purpose

Kuehne + Nagel, a global logistics company with a significant presence in the UK, specialises in providing end-to-end logistics and supply chain solutions. Their core services encompass transportation, logistics, and supply chain management, offering tailored solutions for businesses across various industries. The ultimate mission of Kuehne + Nagel is to facilitate seamless global trade and commerce by optimising and enhancing the efficiency of supply chains. The company's purpose is to act as a strategic partner for its clients, delivering reliable and innovative logistics solutions that enable businesses to connect with markets, optimise distribution networks, and achieve operational excellence.