You must have a Business/Supply Chain degree, 3+ years in logistics, 4PL experience, planning skills, TMS knowledge, customer service, and MS Suite proficiency.

You will manage customer site activities, execute procedures, collaborate with various roles, resolve business issues, report escalations, propose new opportunities, participate in testing and audits, and work towards increasing operational productivity.

Logistics

United States

Seattle

Pension Plan

Performance Bonus

Sick Pay

Employee Discount

Large

Kuehne + Nagel, a global logistics company with a significant presence in the UK, specialises in providing end-to-end logistics and supply chain solutions. Their core services encompass transportation, logistics, and supply chain management, offering tailored solutions for businesses across various industries. The ultimate mission of Kuehne + Nagel is to facilitate seamless global trade and commerce by optimising and enhancing the efficiency of supply chains. The company's purpose is to act as a strategic partner for its clients, delivering reliable and innovative logistics solutions that enable businesses to connect with markets, optimise distribution networks, and achieve operational excellence.

Transportation

Kuehne+Nagel

We shape the world of logistics by connecting people and goods through innovative and sustainable logistics solutions.

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Seattle branch is looking for a new Integrated Logistics Operations Specialist to join our Integrated Logistics team.Your RoleAs our Integrated Logistics Operations Specialist, you will be coordinating and planning customer orders and shipments, managing customer inquiries regarding visibility and status of shipments, handling ad hoc requests, and performing general operational customer service. This position will be located at a customer facility while reporting into Kuehne + Nagel Management, also on-site at a customer facility. You will work in close cooperation and alignment with the applicable on-site customer roles as well as with Kuehne+Nagel roles both on site and in other Kuehne+Nagel locations, both in region and globally.Your Responsibilities<ul><li>Manage&nbsp;customer site activities under direct supervision</li><li>Execute&nbsp;Standard Operations Procedures&nbsp;and&nbsp;Work Instructions, maintaining service level agreements for our client</li><li>Collaborate&nbsp;with on-site and off-site Kuehne + Nagel roles, and represent us in relevant meetings</li><li>Resolve&nbsp;medium to high business issues involving parties like IT and regional/global LCCs</li><li>Report&nbsp;escalations and potential issues timely for successful operational execution</li><li>Identify&nbsp;and propose new business and service opportunities for our operational functions</li><li>Participate and execute User Acceptance Testing related to all new client activity</li><li>Participate&nbsp;in Quality audits and work towards increasing operational productivity</li></ul>Your Skills and Experiences<ul><li>Bachelors’ University degree in Business / Supply Chain</li><li>3+ years in logistics, particularly in Air, Sea, or Road</li><li>Experience within the 4PL model is beneficial</li><li>Operational Planning and Customer Service background</li><li>Understanding of Transport Management Systems</li><li>Proficient in MS Suite</li></ul>

Bachelors

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Seattle branch is looking for a new Integrated Logistics Operations Specialist to join our Integrated Logistics team.Your RoleAs our Integrated Logistics Operations Specialist, you will be coordinating and planning customer orders and shipments, managing customer inquiries regarding visibility and status of shipments, handling ad hoc requests, and performing general operational customer service. This position will be located at a customer facility while reporting into Kuehne + Nagel Management, also on-site at a customer facility. You will work in close cooperation and alignment with the applicable on-site customer roles as well as with Kuehne+Nagel roles both on site and in other Kuehne+Nagel locations, both in region and globally.Your ResponsibilitiesManage customer site activities under direct supervisionExecute Standard Operations Procedures and Work Instructions, maintaining service level agreements for our clientCollaborate with on-site and off-site Kuehne + Nagel roles, and represent us in relevant meetingsResolve medium to high business issues involving parties like IT and regional/global LCCsReport escalations and potential issues timely for successful operational executionIdentify and propose new business and service opportunities for our operational functionsParticipate and execute User Acceptance Testing related to all new client activityParticipate in Quality audits and work towards increasing operational productivityYour Skills and ExperiencesBachelors’ University degree in Business / Supply Chain3+ years in logistics, particularly in Air, Sea, or RoadExperience within the 4PL model is beneficialOperational Planning and Customer Service backgroundUnderstanding of Transport Management SystemsProficient in MS Suite

Integrated Logistics Operations Specialist

Requirements

Responsibilities

FAQs

What are the main responsibilities of an Integrated Logistics Operations Specialist at Kuehne+Nagel?

What are the required skills and experiences for this position?

Kuehne+Nagel

Mission & Purpose