Integration and Technical Infrastructure Manager (ITIM)

Microsoft

Jan 10

Applications are closed

Job
Full-time
Senior & Expert Level
Johannesburg

Requirements

Bachelors degree in Construction Project Management, Architecture, Engineering, or related field AND Significant years of related experience OR equivalent experience.
Construction health & safety knowledge
Good years of progressive responsibility in development of Mission Critical Facilities
Experience working for a General Contractor or trade
Experience managing multiple large multi-faceted projects
Detailed understanding of Mechanical and Electrical systems to include integrated testing, MOPs/ SOPs of installation, functionality and troubleshooting; etc
Experience in directing and/or supporting the commissioning effort
Ability to independently manage deadlines and support staff
Ability to Work independently in support of the DCD Project
Cross-group collaborator and influencer across teams and organizations with proven success in participating in cross-functional teams to deliver on key projects
Must be able to work within a dynamic team of full-time employees and consultants
High personal standard to deliver a thoughtful, polished and quality work product
Strong Verbal and Written Communication Skills
Excellent client relationship skills
Willingness to travel 0-25% travel
Growth mindset
Knowledge of ISO accredited Safety and Quality Management Systems
Construction Management
Construction Planning
Construction Processes
Construction Risk
Scope Management
Vendor Selection, Evaluation and Management
Decision Making
Problem Solving
Multitasking
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

The ITIM is responsible for the project management of all integration and fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into a new data center build or lease facility to deliver capacity to the business.
The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with landlord and other vendors.
The ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.
The ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function of these tasks on Microsoft lease projects.
The ITIM will be a relentless advocate for managing a safe worksite, supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction PM and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the landlord, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
The ITIM is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, FFE procurement and installation.
Coordination of the design, procurement, installation and turn up of the facility Corporate Network.
In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
The ITIM will align with the Construction PM to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
The ITIM will be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), DCI NE, Networking and Integrated services.
Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on KPIs for the same.
Manage the selection, contracting, and integration of multiple vendors and internal partners.
Drive deployment of solutions that can be socialized globally across DCD projects, both builds and leases.
Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
Apply influence, strategies and negotiation skills to identify options and recommend solutions.
Regularly reviews cost and KPI metrics, invoices, process/policy communications to client partners.
Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction PM.
Attend scheduled Integration meeting and other project meetings, and report as necessary.
Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required.
Provide weekly project status reporting to Data Center Execution standards.
Challenge and remove barriers by working with others around a shared need or customer benefit.
Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
Incorporate diverse perspectives to thoroughly address complex business issues.
Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.
Work independently in support of the Data Center Development Project.
Track lessons learned and identify and execute on cost down site up opportunities.
Provide Vendor oversight and performance management, as required.
Support Preparation of Request for Proposal (RFP’s), PER’s, and other project approval tools & templates.
Review and approval of vendor scope of work and design review of site and building plans, as required.
Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
Manage compliance with prior audit results and recommendations.

FAQs

What is the role of the Integration and Technical Infrastructure Manager (ITIM)?

The ITIM is responsible for project management of all integration and fit-out activities associated with Microsoft-owned systems and critical infrastructure for new data center builds or lease facilities.

What qualifications are required for the ITIM position?

A Bachelor's degree in Construction Project Management, Architecture, Engineering, or a related field, along with significant years of related experience or equivalent experience is required.

Is prior experience with construction health and safety necessary?

While it's preferred, a strong background in construction health and safety knowledge is beneficial for the role.

What are the main responsibilities of the ITIM?

The ITIM will manage project plans and execute major milestones, coordinate with multiple vendors and stakeholders, and ensure the safe delivery of data center facilities and integration activities.

Will the ITIM be required to collaborate with external vendors?

Yes, the ITIM is responsible for managing the selection, contracting, and integration of multiple vendors and internal partners.

Is travel required for this position?

Yes, there may be a need for travel, estimated at 0-25%.

What soft skills are necessary for the ITIM role?

Strong interpersonal, communication, organizational skills, and the ability to work independently and collaborate across teams are essential for success in this position.

How does the ITIM contribute to safety on the worksite?

The ITIM acts as an advocate for managing a safe worksite and supports the implementation of the Microsoft High Risk Activity (HRA) program.

What kind of projects will the ITIM oversee?

The ITIM will oversee complex, multi-disciplinary data center construction and lease projects, focusing on integration and technical fit-out.

Will the ITIM be involved in vendor performance management?

Yes, the ITIM is responsible for vendor oversight and performance management as required throughout the project.

Are there opportunities for professional growth in this role?

Yes, the role offers opportunities for continuous improvement and contributing to a growth mindset within the team.

What is the company's commitment toward diversity and inclusion?

Microsoft is committed to cultivating an inclusive work environment for all employees and positively impacting the company culture every day.

Microsoft

Technology

Industry

10,001+

Employees

1975

Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.