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Internal Change Communications Manager

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Aviva

20d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • Dublin
  • Quick Apply

AI generated summary

  • You need experience in internal communications with change management focus, a degree in a related field, strong communication skills, creativity, and graphic design experience.
  • You will develop and execute communication strategies, support transformation initiatives, engage with stakeholders, ensure brand consistency, and enhance customer-centric content across channels.

Requirements

  • Proven experience in internal communications with a focus on change management communications. Experience of customer communications is a plus.
  • Bachelor’s degree in communications, Organisational Development, Human Resources, or related field.
  • Have strong competency in change management communications, project Management techniques.
  • Strong communication, strategic problem-solving, and continuous learning abilities.
  • Have a creative approach with experience ideally in content creation, social media, broadcasting, or other related fields.
  • Experience creating graphic designs and/or working with graphic designers to craft the “look and feel” of a communication.
  • Experience in fast paced environments and the ability to simplify complex ideas is essential.

Responsibilities

  • Work closely with the Internal Communications Lead, the Director of Strategy and Governance, the Transformation and Operations Director, the wider ALPI Executive, and Transformation teams, to ensure communications plans and strategies are built to support the specific needs of the business.
  • Play a leading role in the creation of a communications change plan that addresses the key business / people needs to support the ALPI Strategy and transformation agenda.
  • Own and drive a programme of insight-led and outcome-focused communications/campaigns.
  • Ensure communication plans are aligned to the IWR and Group internal communications strategy.
  • Support the delivery of content through strategic channels which are aligned to the business strategy.
  • Determine the best mode of communications to support strategic / tactical use of great content across all channels.
  • Be confident in front of senior stakeholders to present communications and challenge, if needed.
  • Ensure consistent application of brand guidelines and tone of voice.
  • Support the delivery of key events through the business calendar.
  • Find innovative ways to make the customer at the heart of everything we do via conversations, connections, and content.

FAQs

What is the duration of the contract for the Internal Change Communications Manager position?

The position is for an 18 Month Fixed Term Contract.

What will be the focus of the Internal Change Communications Manager role?

The role will focus on all core aspects of the employee experience, including the Purpose, Values, Brand, People, and cultural transformation agenda for the Ireland Life business.

Who will I be supporting in this role?

You will be supporting the Ireland Life executive, particularly the Transformation and Operations Director.

What type of experience is required for this position?

Proven experience in internal communications with a focus on change management communications is required. Experience in customer communications is a plus.

What are the educational qualifications needed for this role?

A Bachelor's degree in communications, Organisational Development, Human Resources, or a related field is required.

What skills should candidates possess?

Candidates should have strong communication, strategic problem-solving, creative abilities, and experience in content creation, social media, and broadcasting. Additionally, competency in change management communications and project management techniques is essential.

Will there be opportunities for professional development?

Yes, there is professional qualification support and transparent career progression plans available.

What benefits are offered with this role?

Benefits include a competitive salary, generous pension contributions, annual performance-related bonuses, extensive holiday allowance, health and dental insurance, and various discounts.

Is Aviva committed to diversity and inclusion?

Yes, Aviva's diversity and inclusion policies aim to create an environment where everyone feels welcome, regardless of various personal attributes.

How should I submit my application?

Applications are preferred to be submitted online. However, if you require an alternative method of applying, you can contact megan.crabbe@aviva.com.

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Aviva

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Aviva is nothing without our people. Living up to our purpose to be with you today for a better tomorrow applies to those we work with just as much as it does to our customers. We want Aviva to be a place where people can be themselves, and we want our workforce to reflect the customers and communities we serve. This means offering market-leading benefits and challenging ourselves to do more to build a workplace – and society – that works for all. It takes you. It takes Aviva.