Internal Communications and Engagement Manager

Dentons

Jun 17

Applications are closed

Job
Full-time
Senior Level
Business, Operations & Strategy
London
Remote

Requirements

An understanding of the engagement drivers of business and a pragmatic approach to building plans and activities to improve overall engagement and retention.
Experience in planning and delivering internal communications strategies to build on a culture of feedback, transparency, and good communication across various dynamic mediums.
Creative, constantly leveraging new and innovative ways to communicate and engage with colleagues.
Effective interpersonal, management, and communication skills, including writing and presenting clear and concise professional communications to all colleagues.
Experience in working cross-functionally and project managing across various functions/divisions and mediums.
Experience in looking at best practices and identifying what might resonate at Dentons UKIME.
Financially literate.
Ability to assess whether the desired outcomes have been achieved from various initiatives and to use this to drive continuous improvement and,
Excellent team management skills.
Personal Characteristics:
A real ambassador for concise messaging, engagement, and the power of such in driving business results.
High emotional intelligence and empathy, with a flair for understanding and amplifying colleague perspectives.
Flexible and able to adapt to various operating environments.
High integrity and ability to act with complete discretion and confidentiality.
Collaborative team player with a dedication to driving change.
Client (internal) focussed and driven to deliver.
Strong personal drive.

Responsibilities

Internal communications and engagement framework and all relevant activities, including planning, writing, editing, and managing other dynamic content for a variety of internal communications channels for communicating with partners, fee-earners, and business service professionals, ensuring the alignment of internal and external messages and communications.
Act as internal brand guardian, ensuring consistency across Dentons UKIME in terms of messaging, brand, strategy alignment, and tone of voice, with appropriate accommodations for cultural differences across our offices.
Draft all leadership communication in partnership with members of the Executive Leadership, completing any other activities in which they may ask for your involvement.
Support leadership with agenda setting, scripting, and content for major internal events, conferring with executive assistance and governance manager colleagues.
Drive high-impact internal communications campaigns, messages, and materials that drive engagement and business performance.
Enable Division/Practice Group Leaders, Directors, and Managers to facilitate their communications with their teams, in partnership with colleagues in HR.
Work closely with the Operations Committee and department leads to devise and execute operational communications supporting the firm's change and transformation agenda.
Collaborate with HR on successful implementation and delivery of engagement surveys and colleague forums, working to ensure relevant action plans are put in place and delivered to drive improvements where necessary via established feedback mechanisms.
In conjunction with the Head of PR, manage the internal communication response to crises that affect organisational perception and reputation.

FAQs

What is the primary responsibility of the Internal Communications & Engagement Manager?

The primary responsibility of the Internal Communications & Engagement Manager is to maintain and execute the internal communications and engagement framework and channels across Dentons UK, Ireland, and the Middle East, ensuring that the voices of the firm's leaders, clients, and colleagues are heard and valued.

Who does the Internal Communications & Engagement Manager work with?

The Internal Communications & Engagement Manager works closely with the CEO, Practice Partner, COO, the wider Executive Leadership Team, internal stakeholders, and global counterparts to drive internal communications and engagement initiatives.

What is the goal of developing colleague and partner-led groups within the firm?

The goal of developing colleague and partner-led groups is to create an engaged internal community that fosters workplace satisfaction and contributes to Dentons' high-performance yet convivial culture.

How does the Internal Communications & Engagement Manager contribute to improving two-way engagement mechanisms?

The Internal Communications & Engagement Manager contributes to the improvement and development of two-way engagement mechanisms by soliciting feedback, facilitating communication between different stakeholder groups, and implementing strategies to enhance overall engagement within the firm.

Dentons

https://www.dentons.com/en/careers/

Law

Industry

10,001+

Employees

2013

Founded Year

Mission & Purpose

Dentons is the world's largest global law firm, delivering quality and value to clients around the globe. Dentons is a leader on the Acritas Global Elite Brand Index, a BTI Client Service 30 Award winner and recognized by prominent business and legal publications for its innovations in client service, including founding Dentons Global Advisors. Dentons' polycentric approach and world-class talent challenge the status quo to advance client interests in the communities in which we live and work.

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