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Internal Communications Channel Specialist

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easyJet

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration

AI generated summary

  • You must have experience with time-sensitive projects, intranet or app launches, strong communication skills, and be proficient in Office 365, especially SharePoint, with the ability to simplify content.
  • You will assist in launching a new employee communications platform, manage content transfer, develop content processes, train teams, and ensure user needs are met for an engaging experience.

Requirements

  • You’ll have experience working on time-sensitive projects and have helped launch an intranet or employee app before.
  • Strong communication and stakeholder management skills are key—you’ll need to clearly understand business needs and explain things in a way that makes sense to different audiences.
  • You’re quick to pick up new systems and comfortable teaching others, with a talent for simplifying complex information and writing clear, engaging content.
  • A good grasp of Microsoft Office 365, especially SharePoint, is essential.

Responsibilities

  • We’re getting ready to launch a brand-new employee communications platform that will put the right information, tools, and services in the hands of our people—wherever they are.
  • In this role, you’ll support the IC Channel Lead and work closely with IT and our platform vendor to bring it to life.
  • You’ll help set up the content management framework, move key information over from SharePoint, and support the phase-out of Workplace by Meta.
  • You’ll also develop processes to make content creation smooth and effective, while leading training to help teams make the most of the new platform.
  • Working with teams across the business, from operations and engineering to office-based teams, you’ll make sure their needs are factored into the platform’s design and ensure everything runs to plan.
  • With a focus on delivering a great user experience, you’ll help shape the way we communicate, making sure the platform stays relevant, engaging, and easy to use.

FAQs

What is the duration of the contract for the Internal Communications Channel Specialist role?

The contract for the Internal Communications Channel Specialist role is 18 months fixed term.

Where is the Internal Communications Channel Specialist position located?

The position is based in Luton, at London Luton Airport.

What are the working hours for this position?

This is a full-time role with a 40-hour work week, operating in a hybrid format with 3 days in the office.

What types of projects will I be working on in this role?

You will be supporting the launch of a brand-new employee communications platform, setting up a content management framework, and assisting with the phase-out of Workplace by Meta.

What experience is required for this role?

Experience in working on time-sensitive projects and previous involvement in launching an intranet or employee app is required.

What skills are essential for success in the Internal Communications Channel Specialist position?

Strong communication and stakeholder management skills, the ability to explain complex information clearly, and proficiency with Microsoft Office 365, especially SharePoint, are essential.

Will I be involved in training other teams for the new platform?

Yes, you will lead training sessions to help teams effectively use the new platform.

What benefits does easyJet offer for this role?

Benefits include a competitive base salary, up to 20% bonus, 25 days of holiday, pension contributions, life assurance, private healthcare, and excellent staff travel benefits.

Is there a focus on diversity and inclusion within the company?

Yes, easyJet is committed to building a diverse and inclusive organization that supports the needs of all employees.

How do I apply for the Internal Communications Channel Specialist position?

You can complete your application on easyJet's careers site.

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easyJet

Defence & Aerospace
Industry
10,001+
Employees
1995
Founded Year

Mission & Purpose

Ola! Bonjour, ciao, hola, hello and welcome to easyJet – your journey starts here. We're Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service. We operate over 300 aircraft on nearly 1000 routes to more than 150 airports across 35 countries. Innovation is in our DNA – from our launch over 25 years ago when we changed the way people fly to the present day where we lead the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for our passengers. But we’re not just known for our size and innovation, we’re known around the world for our incredible staff who are at the heart of everything we do. Each day we make sure our passengers enjoy our unique way of doing things made possible by the creativity, passion and hard work from our people and crew - We are unique. We are easyJet.