FAQs
What are the primary responsibilities of the International Account Manager?
The primary responsibilities include assisting in the growth of overseas sales, managing customer relationships, handling pricing issues, coordinating with marketing, ensuring customer satisfaction, managing complaints, and developing profit-focused sales plans.
Is this role focused more on administration or sales?
This role includes a mix of both administration duties, such as order management and complaint resolution, and sales responsibilities, like upselling and building relationships with customers.
What skills are required for this position?
The position requires strong relationship building, administration skills, proficiency in Microsoft applications, excellent organization and planning skills, and experience in a sales environment.
Will there be opportunities for travel in this role?
Yes, some international travel will be required for this position.
What benefits does Crown Paints offer for this role?
Benefits include a yearly bonus based on hitting KPIs, a generous holiday allowance, healthcare vouchers, an excellent pension scheme, and a clear career pathway.
How important is customer relationship management in this role?
Customer relationship management is crucial, as the role focuses on maintaining and growing relationships to ensure continued growth and achieve high levels of customer satisfaction.
What is the expected sales target for this position?
The expected sales target involves delivering targeted sales within the agreed budget while identifying and capitalizing on potential new sales opportunities.
Are there specific qualifications or experience required for applicants?
Applicants should have experience in a sales environment, an understanding of customer/client interactions, and familiarity with products, points of sale, and EPOS systems.