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Inventory Management - Alternate Title Specialist



29d ago

  • Job
    Junior Level
  • Customer Relations
  • Dallas

AI generated summary

  • You need strong communication, organization, and computer skills, along with a customer service attitude and the ability to work independently and in a team to succeed in this role. Previous office support experience is required.
  • You will specialize in managing aged insurance claim vehicle inventory, resolving title issues, ensuring compliance with DMV laws, and processing ownership documents with precision and efficiency. Your day will involve problem-solving, data entry, and administrative tasks.


  • HS diploma or GED preferred.
  • Minimum of one year of office support experience in a customer service/sales role.
  • Experience with title processing is a plus.
  • Previous customer service experience.
  • Ability to work well independently and as a team player to achieve goals.
  • Professional phone etiquette.
  • Must possess excellent time-management and organizational skills.
  • Strong work ethic and decision-making skills.
  • Excellent customer service attitude and skills.
  • Excellent communication skills.
  • Computer proficiency (Microsoft Office products, primarily Excel and Outlook).
  • Must be able to multi-task in a fast-paced environment.
  • Strong attention to detail with checks and balances.
  • Highly motivated and enthusiastic with strong written, verbal, and interpersonal communication skills.


  • Utilize decision-making and problem-solving skills to free up aged insurance claim vehicle inventory.
  • Troubleshoot and resolve problems specific to vehicle titles, such as odometer discrepancies and power of attorney issues.
  • Understand and apply all DMV laws, rules, and regulations concerning insurance claim vehicles according to State Farm guidelines.
  • Efficiently and accurately identify, analyze, and process ownership documents within company and state alternate special transfer guidelines.
  • Perform administrative duties such as data entry, follow-ups, reports, and word processing associated with Copart documentation and services.


What are the primary responsibilities of an Inventory Management - Alternate Title Specialist?

The primary responsibilities include investigating titling issues, collaborating with sellers and Copart operations, utilizing problem-solving skills to move vehicles through the pipeline, networking with field operations to implement best practices, staying up-to-date with legislative changes, and utilizing virtual databases.

What skills are needed to excel in this role?

Strong decision-making and problem-solving skills, attention to detail, ability to collaborate with various stakeholders, knowledge of vehicle titling processes, and the ability to navigate government DMV/BMV third-party sites are essential skills needed for this role.

How does this role impact the overall inventory management process at State Farm?

The Inventory Management - Alternate Title Specialist plays a crucial role in moving vehicles through the pipeline to auction by resolving titling issues quickly and efficiently. This helps to ensure that inventory is processed in a timely manner and contributes to the overall success of State Farm's inventory management process.

Copart is a global leader in online car auctions, and a premier destination for the resale and remarketing of vehicles.

Manufacturing & Electronics
Founded Year

Mission & Purpose

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees. Copart is a veteran-founded company that honors the service of active & reserve duty employees. Copart’s veteran commitments include Leadership Development Programs, tuition reimbursement, and up to 10 days of paid leave for non-activation orders like training. Founded in 1982, Copart connects more than 750,000 buyers and sellers from over 200 locations around the world. With our innovative technology, we remarket salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and end users through a multi-channel online internet platform. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet owners, car dealerships, cars sourced from the general public and others. Because we are a 100% online auto auction company, Copart Members can browse our incredible inventory, set their own price and get great deals on vehicles through their home computer, smartphone or other mobile device. Copart’s vehicles can range in condition from damaged vehicles that can be used as rebuild projects to like-new, used vehicles. Copart is the parent company to a portfolio of auto service companies, including CashForCars.com, CrashedToys, and National Powersport Auctions (NPA). We currently operate in the United States (Copart.com), Canada (Copart.ca), the United Kingdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es), and Finland (copart.fi).