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IT and Server Support Technician

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Equinor

26d ago

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Newcastle

Requirements

  • Bachelor's or equivalent qualification in IT or relevant subject.
  • Relevant experience within onsite technical and server support is required and greater levels of experience can compensate for educational background.
  • Experience maintaining local area network (LAN), internet connectivity, and communication systems (e.g., VoIP, satellite) as well as experience Installing, configuring, and troubleshooting software, hardware, and peripheral devices.
  • Experience with Cyber Security principles and tools including patch management and access control.
  • High level of integrity, demonstrated ability to take initiatives and work independently.
  • Result & quality oriented with strong cooperation and communication skills.
  • Required to be part of on call rota once established.
  • Must be able to obtain UK security clearance.
  • Fluency in English both written and oral.

Responsibilities

  • Provide hands-on technical installation, configuration and support for onsite desktops, laptops, mobile devices, and network equipment, including OT systems as well as monitor and maintain local area network (LAN), internet connectivity, and communication systems (e.g., VoIP, satellite).
  • Supporting implementation of (CNI) critical national infrastructure and (OES) operator of essential services requirements for Dogger Bank and ensuring continued asset compliance, reporting and internal / external audits.
  • Ensure cybersecurity best practices are followed, including patch management and access control. (Where applicable)
  • Maintain and support local server and backup systems where applicable.
  • Coordinate with vendors and central IT teams for escalated support and equipment maintenance.
  • Maintain asset inventory of all IT equipment, cables, and components on-site, including OT systems and manage all service level agreements ensuring all are documented properly, including incidents, changes, and maintenance are logged.
  • Manage and maintain IT/OT equipment and system requirements as necessary for business continuity events and be the IT representative during business continuity events.
  • Assist with IT-related tasks during site commissioning or upgrades.
  • Support digital innovation projects for Dogger Bank and manage interfacing with IT and OT systems.

FAQs

What is the application deadline for the IT and Server Support Technician position?

The application window for this role will close on 25.05.2025.

Where is the O&M Base located for the Dogger Bank Offshore Wind Farm?

The O&M Base is located at the Port of Tyne in South Tyneside, Newcastle area.

What are the primary responsibilities of the IT and Server Support Technician?

Key responsibilities include providing technical support for desktops and network equipment, maintaining LAN and communication systems, ensuring cybersecurity practices, coordinating with vendors, and managing IT asset inventory.

Is experience in cybersecurity required for this role?

Yes, experience with Cyber Security principles and tools, including patch management and access control, is required.

Will the successful candidate be required to participate in an on-call rota?

Yes, the successful candidate will be required to be part of an on-call rota once established.

Are there opportunities for career development within Equinor?

Yes, Equinor offers a range of learning activities and opportunities for career development across multiple disciplines and geographies.

What qualifications are required to apply for this position?

A Bachelor's degree or equivalent qualification in IT or a relevant subject is required, along with relevant experience in onsite technical and server support.

Is there a need for UK security clearance for this role?

Yes, the successful candidate must be able to obtain UK security clearance.

What benefits does Equinor offer to its employees?

Equinor provides a comprehensive benefits package that includes a competitive salary, global parental leave, bonus schemes, and a pension plan.

How does Equinor promote an inclusive culture?

Equinor embraces differences and promotes true inclusion, allowing employees to bring their whole selves to work while ensuring everyone feels accepted and valued.

Will adjustments be made during the recruitment process for candidates with disabilities?

Yes, reasonable adjustments will be made during the recruitment process for candidates with disabilities or long-term health conditions.

What is Equinor's commitment regarding equal opportunities?

Equinor is an equal-opportunity employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, veteran status, or any other protected status.

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Equinor

To get there. Together

Energy
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

We're Equinor, an international energy company with a proud history. Formerly Statoil, we are 20,000 committed colleagues developing oil, gas, wind and solar energy in more than 30 countries worldwide. We’re the largest operator in Norway, among the world’s largest offshore operators, and a growing force in renewables. Driven by our Nordic urge to explore beyond the horizon, and our dedication to safety, equality and sustainability, we’re building a global business on our values and the energy needs of the future. We're the leading operator on the Norwegian continental shelf and have substantial international activities. We are engaged in exploration, development and production of oil and gas, as well as wind and solar power. We sell crude oil and are a major supplier of natural gas, with activities in processing, refining, and trading. Our activities are managed through eight business areas, staffs and support divisions, and we have operations in North and South America, Africa, Asia, Europe and Oceania, and Norway.

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