FAQs
What is the main mission of the IT App Support role?
The main mission of the IT App Support role is to perform technical maintenance services and 2nd line support for our solutions, diagnose and resolve incidents, document actions taken, and provide support for systems, platforms, and applications.
What are the minimum experience requirements for this position?
The minimum experience requirement for this position is 2 years in similar roles.
What programming languages should candidates be familiar with?
Candidates should have experience with programming languages such as Java and .Net, as well as knowledge of scripting with PowerShell.
Is there a requirement for knowledge of databases?
Yes, candidates should have experience with Oracle databases, PL/SQL, and T-SQL.
What front-end technologies should candidates know?
Candidates should have good knowledge of front-end technologies, including HTML, JavaScript, and CSS, as well as familiarity with SOAP/REST services.
Which operating systems should candidates be familiar with?
Candidates should have solid knowledge of both Windows and Linux operating systems.
Is familiarity with cloud services a requirement for this role?
Yes, familiarity with Microsoft Azure is a requirement for this role.
What soft skills are important for this position?
Strong analytical skills, critical thinking, a results-oriented and problem-solving mindset, good communication abilities, and teamwork skills are important for this position.
Are there any additional skills that would be considered advantageous?
Yes, experience with SimpleFlow, BPM (K2, Activiti), OpenText, or other similar software would be a significant advantage.
Where is the location for this job?
The job is located in Lisbon, Portugal.
What type of contract is being offered for this position?
The type of contract being offered is a contract without a fixed term (Contrato sem Termo).