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IT Engineer

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Helsing

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Munich

AI generated summary

  • You must be fluent in English and German, have IT engineering/support experience with macOS/Windows, manage network infrastructure, and possess strong communication and problem-solving skills. Security clearance may be needed.
  • You will configure endpoints, manage local networks, assess regulatory documents in German, support users, and optimize IT environments using Microsoft 365 and Azure.

Requirements

  • Fluency in both English and German; Helsing's language of business is English
  • Experience in an IT engineering or IT support role, particularly working with macOS and Windows (Server)
  • Experience in the management of network infrastructure, ideally including administration of network- and host-based security tools
  • Great communication skills for engaging at all levels within an organisation
  • Strong problem-solving, critical thinking, and analytical skills combined with the ability to find creative solutions
  • This position may require the successful applicant to apply for and be granted German security clearance and potentially other NATO security clearances

Responsibilities

  • Configuring and operating endpoints, including workstations, laptops, mobile devices, and our communication and collaboration technology
  • Assessing and deducing requirements from regulatory documents written in German
  • Setting up and maintaining local air-gapped environments built on Active Directory and genua networking kit
  • Configuring and operating our local office LAN and VPN infrastructure
  • Partnering with Helsing's broader IT team on the operation and continuous optimisation of Helsing's corporate, development, and customer environments, built primarily using Microsoft 365 and Azure alongside other SaaS solutions
  • Providing end user support to all Helsing employees, and in particular those located in the local office

FAQs

What is the primary mission of Helsing?

Helsing's mission is to protect democracies through the development and deployment of advanced technologies like AI, ensuring that open societies maintain control over their ethical standards.

What languages are required for this position?

Fluency in both English and German is required, as the language of business at Helsing is English.

What are the main responsibilities of an IT Engineer at Helsing?

Responsibilities include configuring and operating endpoints, assessing regulatory documents, maintaining local air-gapped environments, managing local LAN and VPN infrastructure, partnering with the IT team on optimization, and providing end-user support.

Is prior experience in IT engineering or IT support necessary for this role?

Yes, experience in an IT engineering or IT support role, particularly with macOS and Windows (Server), is required.

What kind of technical expertise is preferred for this position?

Preferred expertise includes experience with M365, Mobile Device Management tools, automation using PowerShell or Python, and information security regulations specific to Germany.

Will this role require security clearance?

Yes, the successful applicant may need to apply for and be granted German security clearance, as well as potentially other NATO security clearances.

What is the company culture like at Helsing?

Helsing embraces an open and transparent culture that encourages healthy debates on technology use in defense, values responsible autonomy, and promotes diversity in discussions and decision-making.

Are there opportunities for career development within the company?

Yes, Helsing provides opportunities for employees to engage in meaningful work that contributes to technological advances and offers hands-on onboarding programs for skill development.

What benefits are offered to employees?

Benefits include competitive compensation and stock options, relocation support, social and education allowances, and regular company events to foster team cohesion.

How does Helsing approach work-life balance for employees?

Helsing focuses on outcomes rather than time-tracking, which supports a healthy work-life balance.

Artificial Intelligence To Serve Our Democracies.

Engineering & Construction
Industry
201-500
Employees
2021
Founded Year

Mission & Purpose

Helsing is a new type of security and artificial intelligence company. We believe that software – and, in particular, artificial intelligence – will be the key capability to keep liberal democracies from harm. Our ambition is to achieve global technology leadership in real-time information processing, turning unstructured sensor data into information advantage for democratic governments. Our platform aims to provide the clearest picture possible in any operating environment. We’re looking for people with their heart in the right place, who share our conviction that liberal democratic values are worth protecting, for ourselves and for future generations.

Benefits

  • Social allowance

  • Enhanced parental benefits

  • ESOP for everyone

  • Professional development