FAQs
What is the job title for this position?
The job title is IT HR Business Analyst.
What kind of experience is required for this role?
At least 2 years of experience supporting an HRIS system within a large, highly matrixed, and global organization is required.
Is experience with Workday important for this position?
Yes, strong preference is given to candidates with experience in Workday, particularly in modules like Reporting, Security, and Core HR.
Are work-related certifications preferred for this position?
Yes, Workday certifications are highly recommended for candidates applying for this role.
What responsibilities will the IT HR Business Analyst have?
The responsibilities include managing incoming inquiries, serving as a subject matter expert in HR IT, driving process improvements, and advocating for the integration of automation and GEN AI tools.
Will I be working independently or as part of a team?
You will be working as part of a diverse team of HR IT L2 ops, including business analysts, product owners, and members of the HR IT L3 teams.
What tools will I be using in this role?
You will engage with HR IT systems including Workday, iCIMS, Saba, and various custom applications.
Is prior experience in an IT support role necessary?
Yes, experience in a fast-paced IT support role, managing service requests via IT Support tickets, is essential.
What kind of data analysis experience is beneficial for this role?
Expertise in analyzing data from ServiceNow dashboards or other ITSM tools and suggesting trends to drive IT strategy is beneficial.
What qualities are essential for success in this position?
Proactivity, a willingness to learn, strong collaboration skills, and a focus on driving efficiencies and customer satisfaction are essential qualities for success.
Does BCG support diversity and equal opportunity employment?
Yes, BCG is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or veteran status.