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IT Manager

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Robert Half

7d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Toronto

AI generated summary

  • You need a Bachelor’s in Computer Science, 7+ years in IT management, ITIL proficiency, cloud and network expertise, vendor management skills, strong problem-solving, and communication abilities.
  • You will manage daily operations, oversee server infrastructure, enforce policies, ensure security, lead capacity planning, coordinate with the IT team, and manage budget and vendor relationships.

Requirements

  • Bachelor's degree in Computer Science or related field required. Master’s degree is a plus.
  • Minimum 7 years of management experience in an operations and IT infrastructure role.
  • Proficient in ITIL management methodologies.
  • Proven experience with cloud-based infrastructure, CRM applications.
  • Strong knowledge of network infrastructure, including switches, routers, firewalls, and associated network protocols and concepts.
  • Comprehensive understanding of access control, network security, and disaster recovery.
  • Vendor Management experience.
  • Excellent problem-solving and team management skills.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and priorities effectively.

Responsibilities

  • Oversee the day-to-day operation tasks to maintain business continuity.
  • Direct ongoing planning, execution, and evaluation of server infrastructure.
  • Develop, implement, and enforce departmental policies and procedures.
  • Manage physical and virtual aspects of the infrastructure including servers, network equipment, storage, and related software.
  • Lead in capacity planning, performance monitoring, and scalability of our infrastructure.
  • Work with IT Security for implementing best infrastructure security practices.
  • Oversee the design and implementation of new applications and hardware.
  • Coordinate with IT team members to meet the company's strategic goals.
  • Lead disaster recovery planning and testing.
  • Forecast, prepare and manage the annual budget for the infrastructure and operations department.
  • Vendor Management, RFP preparation.

FAQs

What is the educational requirement for the IT Manager position?

A Bachelor's degree in Computer Science or a related field is required, and a Master's degree is a plus.

How many years of management experience are required for this role?

A minimum of 7 years of management experience in an operations and IT infrastructure role is required.

Is knowledge of ITIL methodologies necessary?

Yes, proficiency in ITIL management methodologies is required.

What type of infrastructure experience is important for this position?

Proven experience with cloud-based infrastructure and CRM applications is important for this position.

Will the IT Manager be involved in vendor management?

Yes, vendor management experience is required for this role.

What skills are emphasized for the IT Manager role?

Excellent problem-solving, team management skills, and strong communication and interpersonal skills are emphasized.

Are disaster recovery planning and testing part of the responsibilities?

Yes, leading disaster recovery planning and testing is one of the key responsibilities of the IT Manager.

Will the IT Manager be responsible for budgeting?

Yes, the IT Manager will forecast, prepare, and manage the annual budget for the infrastructure and operations department.

What type of technical knowledge is necessary for this position?

A strong knowledge of network infrastructure, including switches, routers, firewalls, and associated network protocols and concepts, is necessary.

Is prior experience in performance monitoring and capacity planning required?

Yes, the IT Manager should have experience in capacity planning, performance monitoring, and scalability of infrastructure.

Robert Half

Helping you find skilled candidates, in-demand jobs, and solutions you need to do your best work yet.

Human Resources
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Robert Half is a global staffing firm that specialises in placing skilled professionals in accounting, finance, technology, legal, creative, and administrative roles. Their ultimate mission is to connect talented individuals with leading companies, ensuring both businesses and employees achieve their full potential. The company's purpose is to provide personalised recruitment services, helping clients find the right talent and job seekers find fulfilling careers, all while maintaining a high standard of ethical practices and industry expertise.