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IT Specialist

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Milton

AI generated summary

  • You must have experience as an IT Specialist, proficiency in Cisco tech, VM platforms, Microsoft 365, TCP/IP, security principles, and strong communication skills in a diverse environment.
  • You will troubleshoot IT issues, maintain systems, install hardware/software, manage tickets, support applications, oversee networks, and travel as needed while ensuring organized IT space.

Requirements

  • Proven experience as an IT Specialist or relevant position
  • Proficient in Cisco Technologies
  • Knowledge of VM platforms such as Citrix and Windows
  • In-depth understanding of computer hardware
  • Proficiency in MS Office 365 and windows OS
  • Understanding of Network services TCP/IP
  • Knowledge of Cisco IOS specifically with Security Appliances and Managed Switches
  • In-depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Ability to communicate effectively in a diverse multicultural environment

Responsibilities

  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Monitoring and maintaining computer systems and networks
  • Installing and configuring computer hardware operating systems and applications.
  • Communicating with staff or clients through a series of actions, remotely or face-to-face, to assist in setting up systems or resolving issues
  • Understand and manage Citrix/virtual environment.
  • Maintaining/repairing/replacing PC and laptops parts as required.
  • Supporting the roll-out of new applications and testing and evaluating new technology
  • Solve IT Support ticket requests; and Manage IT inventory
  • Travel may be required to other sites, with mileage coverage provided.
  • Adhere to the working hours of Monday to Friday, 8:30am-5pm.
  • Monitoring DNS, DHCP, WAN/LAN.
  • Ensure clean and organized racking of hardware and patching in the designated IT space as well as managing Vendor network circuits and Security Server solutions

FAQs

Is this position remote or onsite?

This position is fully onsite in Milton, Ontario.

What are the working hours for this job?

The working hours are Monday to Friday, 8:30 am to 5 pm.

What types of technologies will I be working with?

You will be working with Cisco technologies, VM platforms such as Citrix and Windows, and various computer systems and networks.

Is travel required for this position?

Yes, travel may be required to other sites, and mileage coverage will be provided.

What kind of support will I provide in this role?

You will provide technical assistance for troubleshooting system and network problems, managing IT inventory, and supporting the rollout of new applications, among other responsibilities.

Do I need to have prior experience to apply for this position?

Yes, proven experience as an IT Specialist or in a relevant position is required.

What qualifications do I need to be considered for this job?

You need proficiency in Cisco technologies, knowledge of VM platforms and computer hardware, and a good understanding of internet security and data privacy principles, among other requirements.

Will I need to interact with clients or staff?

Yes, you will communicate with staff or clients both remotely and face-to-face to assist with system setup or resolving issues.

What software skills are necessary for this role?

Proficiency in MS Office 365 and Windows operating systems is required.

Is there an opportunity for training or professional development?

Yes, Robert Half provides free online training to help you stay on top of new opportunities.

Helping you find skilled candidates, in-demand jobs, and solutions you need to do your best work yet.

Human Resources
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Robert Half is a global staffing firm that specialises in placing skilled professionals in accounting, finance, technology, legal, creative, and administrative roles. Their ultimate mission is to connect talented individuals with leading companies, ensuring both businesses and employees achieve their full potential. The company's purpose is to provide personalised recruitment services, helping clients find the right talent and job seekers find fulfilling careers, all while maintaining a high standard of ethical practices and industry expertise.