FAQs
What is the primary role of the Deskside Support Engineer at Cognizant Spain?
The primary role involves advanced troubleshooting, problem-solving for IT devices, installing and configuring hardware and software, and providing user support activities.
Is proficiency in English required for this position?
Yes, a high level of English proficiency is required, along with Spanish.
What type of projects will I be involved in as part of this role?
You will take part in demanding international projects utilizing the latest technologies.
Is previous experience required for this role?
Yes, a minimum of 2 years of deskside support services experience is required.
What kind of training and development opportunities are available?
Continuous training is provided, and you will have access to learning platforms to enhance your skills and expertise.
Are there specific technical skills required for this position?
Yes, strong knowledge of MS Windows, experience in managing MacOS & iOS environments, and basic understanding of networks and telecoms are required.
What are the working hours for this position?
The job does not specifically mention working hours, but it indicates you will be working on demanding international projects which may require flexibility.
Will I have support from colleagues?
Yes, you will be part of a supportive team that collaborates and assists each other.
Are there additional benefits provided by Cognizant Spain?
Yes, benefits include restaurant tickets, a permanent contract, a referral program, and salary/bonus discussions during the initial call.
What is the company culture like at Cognizant Spain?
Cognizant promotes teamwork, continuous learning, and a collaborative, healthy working environment.