FAQs
Do we support remote work?
Yes, we support remote work in a hybrid format with 3 days in Metzingen and 2 days of mobile working.
Is experience in retail required for this position?
While a minimum of 3 years of experience in the IT field is required, experience in retail is considered an advantage.
What kind of communication skills are necessary for this role?
Effective and professional communication skills with employees at all levels are essential for this position.
Is there a requirement for travel in this role?
Yes, there is a high travel requirement due to frequent trips to our stores within the Central Hub (DACH and PL).
What knowledge of IT systems is necessary for this job?
Good knowledge of IT administration and maintenance in a Microsoft environment, including various client architectures (Windows, iOS, and macOS devices), is crucial.
What kind of support will the IT Support Engineer provide?
The IT Support Engineer will provide first-level Helpdesk services, IT hardware/software installations, on-site support, and address general network tasks.
What additional benefits are offered to employees?
Employees benefit from sustainability initiatives, exclusive fashion and art access, free gym facilities, and access to an in-house restaurant and café.
Are there any specific programming or software tools required for this position?
Knowledge of modern communication and messaging applications such as Microsoft Teams, Exchange Online, and IP telephony support is required.
How important is problem-solving ability for this role?
A strong problem-solving ability and attention to detail are crucial for troubleshooting and resolving IT issues effectively.
Does HUGO BOSS encourage diversity and inclusion?
Yes, HUGO BOSS is committed to diversity and values the authenticity and individuality of every employee, fostering an inclusive work environment.