FAQs
What is the job title for this position?
The job title for this position is IT Support Specialist (Level 2).
Where is the office located for this position?
The office is located in Sherwood Park, AB.
What are the primary responsibilities of the IT Support Specialist?
The primary responsibilities include providing internal technical assistance, resolving IT-related issues, configuring and updating computer systems and network equipment, managing data backup, assisting in SharePoint and Microsoft 365 setups, and ensuring security measures are in place.
What qualifications are required for this role?
Applicants should have 2+ years of experience as a Level 2 IT support technician, excellent knowledge of computer systems and networks, and ideally post-secondary education in an IT-related field. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are advantageous.
What kind of work environment does BIS Safety Software offer?
BIS Safety Software provides a fast-paced and collaborative work environment that encourages entrepreneurial thinking and organic learning, with a focus on flexibility and teamwork.
What is the salary range for this position?
The salary range for this position is between $50,000.00 and $65,000.00 per year, depending on experience.
Are there any benefits associated with this position?
Yes, benefits include casual dress, company events, dental care, disability insurance, an employee stock purchase plan, extended health care, life insurance, on-site parking, and paid time off.
What is the work schedule for this position?
The work schedule is Monday to Friday.
How should applicants apply for this position?
Applicants should submit a creative application, including their résumé and cover letter, through the job posting.
Does BIS Safety Software use job titles?
No, the company does not use titles as they believe titles do not reflect the value of team contributions; they prioritize humility and collaboration among all team members.