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JIRA Admin

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AstraZeneca

Jan 13

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Chennai
  • Quick Apply

AI generated summary

  • You need 5+ years as a Jira Admin, proficiency in JQL, Jira Software (Cloud), Service Management, Confluence, Advanced Roadmaps, automation, Tempo, JXL, and skills in Python/Groovy, SQL, Snaplogic, and GitHub.
  • You will configure and maintain Jira Cloud, manage permissions, create workflows, automate tasks, develop reports, provide training, and support users while staying updated on new features.

Requirements

  • 5+ years’ experience as a Jira Premium /Atlassian Administrator
  • JQL (Jira Query Language)
  • Jira Software (Cloud)
  • Jira Service Management
  • Confluence
  • Advanced Roadmaps configuration
  • Automation for JIRA
  • Tempo Timesheets
  • JXL Sheets
  • Python/Groovy scripting
  • Experience in tools like Snaplogic, Github
  • Experience in handling SQL database

Responsibilities

  • Administer, configure, and maintain the Jira Premium Cloud environment
  • Create and configure projects, workflows, issue types, and schemes to meet business requirements
  • Manage global permissions, project permissions, and access control to ensure secure and efficient usage
  • Customize fields, screen schemes, and issue screens to enhance user experience
  • Design, create, and optimize workflows and automation rules to ensure smooth issue tracking and project management
  • Create custom workflows that reflect business processes, optimizing team productivity
  • Configure and maintain boards (Scrum/Kanban) and backlogs for project management teams
  • Configure plans in Advanced Roadmaps across multiple projects in the same instance
  • Automate repetitive tasks to improve efficiency and minimize human errors
  • Customize Jira Cloud through plugins and apps, managing installations and configurations as necessary
  • Develop and maintain custom reports, dashboards, and filters for various stakeholders to track project progress, KPIs, and other metrics
  • Provide insights based on Jira data to help teams improve their workflow and performance
  • Work closely with important stakeholders and other teams to understand their requirements and make necessary adjustments to the Jira environment
  • Stay current with Jira Cloud updates, new features, and functionality
  • Document system configurations, processes, and workflows for internal reference and knowledge sharing
  • Provide training and support for team members to ensure proper use of Jira Cloud and associated tools
  • Provide technical support to users for Jira-related issues, including permissions, workflows, and system configurations
  • Resolve escalated issues promptly, collaborating with the development or IT team when necessary

FAQs

What is the main responsibility of a JIRA Admin at our organization?

The main responsibility of a JIRA Admin is to manage, configure, and optimize our Jira Cloud instance to ensure it aligns with our organization's needs.

How much experience is required for this position?

A minimum of 5 years of experience as a Jira Premium/Atlassian Administrator is required for this position.

What specific tools and features should I be proficient in for this role?

Proficiency in JQL (Jira Query Language), Jira Software (Cloud), Jira Service Management, Confluence, Advanced Roadmaps configuration, Automation for JIRA, Tempo Timesheets, and JXL Sheets is essential.

Is scripting knowledge beneficial for this position?

Yes, knowledge of Python or Groovy scripting is a desirable skill for this role.

Will I have the opportunity to provide training and support to other team members?

Yes, part of the responsibility includes providing training and support for team members to ensure proper use of Jira Cloud and associated tools.

What kind of collaboration can I expect with other teams?

You will work closely with important stakeholders and other teams to understand their requirements and make necessary adjustments to the Jira environment.

Are there opportunities for career growth and development?

Yes, we are committed to investing in your growth and development, keeping you ahead of your peers.

How often are team members expected to work in the office?

Team members are expected to work in the office a minimum of three days per week, but we also respect individual flexibility.

Will I be responsible for troubleshooting user issues?

Yes, you will provide technical support for Jira-related issues, including permissions, workflows, and system configurations, and resolve escalated issues promptly.

Do I need to maintain documentation for the Jira system?

Yes, documenting system configurations, processes, and workflows for internal reference and knowledge sharing is part of the responsibilities.

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AstraZeneca

What science can do

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

We're transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet. AstraZeneca is a global pharmaceutical company dedicated to improving the health and well-being of people worldwide. With a focus on innovative research and development, AstraZeneca develops and manufactures a wide range of prescription medicines, including treatments for cardiovascular, respiratory, oncology, and other therapeutic areas. Their aim is to transform the lives of patients by discovering, developing, and delivering innovative medicines that address unmet medical needs. AstraZeneca's purpose is to push the boundaries of science and collaborate with healthcare professionals, organisations, and communities to improve patient outcomes and contribute to the advancement of healthcare globally.