FAQs
Is this position open to applicants outside of Vancouver Island?
No, this position is only available to residents of Vancouver Island.
Is remote work an option for this role?
No, Plexxis does not offer remote work opportunities for this position.
What is the salary range for the Jr. Software Support position?
The salary range for this position is $61,500 - $82,500.
What are the main responsibilities of the Support Specialist?
The Support Specialist is responsible for resolving customer software-related questions, diagnosing issues, logging Service Desk issues, and interacting with customers for support and training.
What qualifications are required to apply for this position?
Candidates should have good Microsoft Office skills, strong communication and organizational skills, and be eligible to work in Canada.
Are there any preferred skills or experiences that would enhance my application?
Yes, customer care experience, knowledge of general accounting principles, and familiarity with estimating and construction software are all considered a plus.
What kind of work environment can I expect at Plexxis?
Plexxis offers a casual yet committed work environment focused on quality, collaboration, and mutual respect among team members.
What benefits does Plexxis provide to its employees?
Plexxis provides competitive salaries, benefits, access to a company gym, a games room, a commercial themed theatre, and outdoor dining areas with lake views.
What is the primary purpose of the Plexxis ERP software?
The Plexxis Drywall ERP software is designed to maximize profit and efficiency for wall and ceiling contractors by integrating various business functions into a single, comprehensive system.
Is prior experience in the construction industry necessary for this role?
While experience in construction estimating software or related fields is preferred, it is not required to apply for this position.