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Junior Business and Technology Analyst - Product Analyst

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Axos Bank

16d ago

  • Job
    Full-time
    Entry Level / Graduate
  • Product
  • San Diego
  • Quick Apply

AI generated summary

  • You must have a bachelor's degree in IT, Business, or related field. Obsessed with perfecting customer experience, results-driven, ethical, innovative, fast learner, great communicator. Bonus if you have office experience or knowledge of SQL, Tableau, and flowcharts.
  • You will review business requirements, create documentation, analyze data, troubleshoot support requests, craft responses, create release documentation, participate in meetings, contribute to improvements, document process steps, coordinate initiatives, and perform additional duties as assigned.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, Mathematics, or a related discipline
  • Customer Obsession: "Good enough" isn't good enough for you. You're obsessed with perfecting the customer experience
  • Leadership: A confident person with the ability to connect and inspire others to achieve success, whether or not they directly report to you
  • Results Oriented: A driver who possess the ability to take actions and implement effective solutions in a timely manner. Excuses aren’t in your vocabulary because you always find alternative solutions when issues arise
  • Ethics: Highest level of professional integrity and honesty as well as personal credibility. Your reputation for precedes you in this regard
  • Innovation: Dedication to maintaining cutting edge talent with the courage to implement new ideas, technology, and aggressively challenge the status quo. You don’t accept responses to new ideas like “That’s the way it’s always been done” because you use facts, data, and people skills to implement meaningful change
  • Immersion: A propensity to rapidly master the understanding and application of new technology
  • Excellent verbal and written communication skills, including ability to simplify complex concepts for technical and non-technical audience
  • Preferred:
  • 1+ year's working in an office environment or recent college graduate
  • Basic understanding of SQL, Tableau, or advanced MSFT Excel
  • Basic understanding of flowcharts, Visio, and/or Diagrams.net

Responsibilities

  • Review business requirements and turn them into documentation for Developers and QA analysts
  • Document the users’ journey through our technology using user and data flow diagrams
  • Work with Product team members to identify opportunities for phasing in functionality over a number of releases
  • Analyze feature and defect data to identify opportunities for product and process improvements
  • Troubleshooting and managing incoming support requests and crafting responses to a variety of stakeholders
  • Creating release documentation to communicate upcoming functionality
  • Participate in daily meetings that go over product maintenance and enhancements
  • Contribute to the overall product and process improvements
  • Document process steps of repetitive tasks performed
  • Partner with CoE and other teams to coordinate cross-team initiatives
  • Perform any additional duties as assigned

FAQs

What is the main focus of the Junior Business and Technology Analyst - Product Analyst role?

The main focus of this role is to participate in a rotational program within the Product Analyst track, gaining exposure to multiple software platforms and expanding knowledge and skills related to product management and analysis.

What are the responsibilities of a Junior Business and Technology Analyst - Product Analyst in this rotational program?

Responsibilities may vary depending on the rotation, but generally include participating in product owner and analysis tasks, supporting communications, and utilizing decision-making analytics to contribute to the implementation of software-driven solutions.

Where is this role located?

This position is located at the Axos headquarters in San Diego, CA.

Bank, borrow, invest & plan – manage your financial life with Axos. Our team is the secret to our success. Join us!

Finance
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

We empower consumers and businesses to easily manage their financial lives. Bank, borrow, invest & plan – do it all with Axos. Our exceptional team has been the secret to our success over the years. Our team members combine a strong sense of individual purpose with a commitment to the shared success of our business. In our entrepreneurial, data-driven culture, we reward team members based on their achievements. We emphasize independence, goal-setting, and personal accountability.