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Junior Creator Manager - Beauty (all genders)

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Zalando

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Marketing
  • Berlin

AI generated summary

  • You have 1-2 years in beauty/fashion marketing, creator sourcing expertise, strong organizational skills, a commitment to inclusivity, and proficiency in Google and MS Office tools.
  • You will manage Beauty Creators, ensure their success through support and guidance, analyze performance, gather feedback, and identify improvement opportunities for creator programs.

Requirements

  • You have 1 - 2 years of relevant work within beauty, fashion, lifestyle or influencer marketing
  • You have experience with sourcing and contracting of creators or talent management
  • You have a high level understanding of the influencer marketing industry and an eye for great content. You have a good understanding of different types of content e.g video, imagery or editorial
  • You have great organisational and coordination skills, attention to detail and a high level of accuracy ensuring that work is completed on time and in full
  • You’re committed to diversity and inclusivity – you’ll share our message of inclusivity and liberation through fashion. You will be an ambassador for this in your output and your internal conduct
  • You want to learn and develop - working in fashion and ecommerce, what’s in one month is out the next. We’ll all be learning new skills together, at every level
  • Communicating with your colleagues in English is a breeze, more language skills are welcome
  • You have experience working with Google Sheets, Doc and Slides as well as MS Office

Responsibilities

  • Creator Management. You’ll be responsible for sourcing, recruiting and managing a pool of ~50 Beauty Creators to be part of Zalando’s creator programs, primarily Style Creator Program which creates content for Get The Look. You will build relationships with the creators in your managed portfolio, be their point of contact for contracting, compensation, briefing for deliverables, and other account management subjects. You will gather their feedback and act as their spokesperson within Zalando.
  • Solve something that matters. You’ll be responsible for working with the broader team to define our core creator management processes and performance management framework for creators. You will be able to work with empathy and a dedicated human touch to communicate with your creators, guiding and listening to them, and putting your creators first.
  • Put yourself in the customer's shoes. You’ll act as the first point of contact for our creators whether that is ensuring they have the necessary tools to create content or following up with them in case anything isn’t delivered or providing answers to queries. You will be the expert on Zalando’s creator toolsets, and help creators understand how to leverage it to grow and monetise their audience.
  • Analyse and adapt. Dealing with multiple creators, you’ll know how to measure and report on success against strategic goals, quickly adapting when necessary to optimise performance. You’ll be able to pull insights from multiple data sources that can help steer the performance of the creators. You’ll be subject matter experts on their respective channels providing them with guidance and insights on their content as well as trends to help them create the best content.
  • Continuous Improvement. You’ll be on the frontline when it comes to working with creators and will be best positioned to identify opportunities to improve our ways of working that you can share with the relevant stakeholders. You will build and transfer knowledge of problems and opportunities relative to creator management (e.g. design and execution of creators’ surveys and interviews) and will contribute to new strategic creator management initiatives.

FAQs

What is the role of the Junior Creator Manager - Beauty at Zalando?

The Junior Creator Manager - Beauty will be responsible for sourcing, recruiting, and managing a pool of nano and micro creators focused on Beauty content for Zalando, primarily for the Get The Look inspiration page.

What experience is required for this position?

Candidates should have 1 to 2 years of relevant work experience within beauty, fashion, lifestyle, or influencer marketing.

Will I be managing a specific number of creators?

Yes, you will be responsible for managing a pool of approximately 50 Beauty Creators as part of Zalando’s creator programs.

What will be my main responsibilities?

Your main responsibilities will include creator management, establishing relationships, providing ongoing performance feedback, handling operational tasks like compensation and contracting, and measuring performance against strategic goals.

Is knowledge of social media platforms necessary?

Yes, a strong understanding of social media, particularly Instagram and TikTok, is essential for connecting with creators and understanding successful content types.

What skills are particularly important for this job?

Important skills include strong organizational and coordination abilities, attention to detail, great communication skills, and a commitment to diversity and inclusivity.

Do I need to be multilingual for this role?

While communicating in English fluently is essential, additional language skills are welcome and can be considered an asset.

What kind of tools will I be expected to use?

Expect to work with Google Sheets, Docs and Slides, as well as Microsoft Office for various documentation and reporting purposes.

What development opportunities are available?

Zalando offers training platforms and biannual peer-to-peer reviews aimed at fostering employee development.

Are there benefits related to mental health support?

Yes, the company provides mental health support and coaching options to assist employees.

How many paid vacation days do full-time employees get?

Full-time employees start with 27 days of vacation per year.

Is there any support for relocation if I am moving for the job?

Yes, relocation assistance is available, subject to prior agreement.

What initiatives does Zalando have for diversity and inclusion?

Zalando is committed to being inclusive by design and assesses candidates based solely on qualifications, merit, and business needs, welcoming applications from diverse backgrounds.

Europe’s leading online platform for fashion and lifestyle.

Retail & Consumer Goods
Industry
10,001+
Employees
2008
Founded Year

Mission & Purpose

Zalando is a leading European online platform for fashion and lifestyle, offering a wide range of clothing, footwear, accessories, and beauty products from various brands. Their ultimate mission is to provide customers with a seamless and inspiring shopping experience, blending fashion with technology to create innovative solutions. The purpose of Zalando is to revolutionise the fashion industry by offering a diverse and inclusive shopping environment where customers can discover and purchase the latest trends and styles conveniently online. They aim to empower people to express their individuality through fashion while fostering sustainability and ethical practices within the industry.