FAQs
What language skills are required for this position?
Fluency in the German language at a native level and a very good working knowledge of the English language are required.
What is the main purpose of the Junior Telesales Representative role?
The main purpose is to sign contracts with new clients to increase the number of acquired merchants, turnover, and profits by presenting offers and making sales through calls or emails.
Do I need prior sales experience to apply for this job?
A high school diploma or equivalent previous sales experience is required, and telephone sales experience as a Junior Telesales Agent or equivalent is considered a plus.
What competencies are valued in this role?
Competencies valued in this role include customer centricity, drive for results, and ethics and trust.
Is there any specific training provided for this position?
While the job description does not specify training, the company invests in career growth with development resources that provide opportunities for employees to enhance their skills.
What types of products will I be selling as a Telesales Agent?
You will be selling a full range of merchant processing products and related services.
What kind of work environment can I expect?
You can expect an exciting, fast-paced, and diverse working environment with employees of many different nationalities.
Are there any specific technical competencies expected for this role?
Yes, candidates should have very good communication skills, time management abilities, and strong knowledge of retail finance products and services.
What are the follow-up responsibilities associated with this position?
Responsibilities include initiating follow-up calls to ensure customer satisfaction and win.
Is this role classified under any specific regulatory framework?
Yes, this role has been identified as a Controlled Function CF4 under the Central Bank of Ireland’s Individual Accountability Framework Act 2023.