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Kassierer (m/d/w)

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Berlin

AI generated summary

  • You need 0-3 years retail experience, confidence, a friendly demeanor, motivation for excellence, ability to work independently, and flexible availability, including evenings and weekends.
  • You will ensure a smooth checkout, achieve sales goals, resolve customer issues, engage with clients to assess needs, process payments, and stay informed on products and trends in a positive environment.

Requirements

  • 0–3 Jahre Einzelhandelserfahrung
  • Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
  • Bietet zu jedem Zeitpunkt ein freundliches und positives Verhalten
  • Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
  • Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
  • Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten

Responsibilities

  • Bereitstellung eines ansprechenden, bequemen und genauen Bezahlvorgangs für den Kunden
  • Verkäufe, außergewöhnliche Kundenerfahrung und betriebliche Erwartungen erzielen
  • Zusammenarbeit mit der Store-Leitung, um Kundenprobleme auf eine freundliche und hilfreiche Art zu lösen
  • Persönliche und Produktivitätsziele erfüllen
  • Kontakt mit jedem Kunden durch das Stellen offener Fragen, um Bedürfnisse herauszufinden
  • Handhabt Kundenzahlungen
  • Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
  • Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
  • Trägt zu einem positiven und integrativen Arbeitsumfeld bei

FAQs

What is the job title for this position?

The job title is Kassierer (m/d/w).

What are the main responsibilities of a Kassierer?

The main responsibilities include providing an engaging and accurate checkout process, achieving sales and operational expectations, solving customer issues in a friendly manner, and communicating with customers to understand their needs.

Is previous retail experience required for this position?

No, 0–3 years of retail experience is acceptable for this position.

What qualities are important for this role?

Important qualities include confidence in providing exceptional customer experiences, friendliness, motivation to achieve results, the ability to work independently, and flexibility in availability.

What is the expected work schedule?

The work schedule includes flexible availability, including evenings, weekends, and during holiday periods.

How important is product knowledge for this role?

Product knowledge is very important, as employees must stay informed about current and future products/trends to meet customer needs effectively.

Will I need to handle customer payments?

Yes, handling customer payments is a key responsibility of the Kassierer position.

Is teamwork emphasized in this role?

Yes, collaboration with the store management and contributing to a positive work environment are essential parts of the role.

Will there be opportunities for growth or advancement in this position?

While the job description does not explicitly mention growth opportunities, employees who excel in their roles may have the chance for advancement within the company.

Can I learn more about the products while working as a Kassierer?

Yes, there is an expectation to learn and explain product knowledge and trends to better serve customers.

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.