Logo of Huzzle

Home

Matches

Explore

Manage

Key Account Coordinator

image

A.P. Moller - Maersk

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Logistics
  • Hamburg
  • Quick Apply

AI generated summary

  • You need strong English skills, good communication and negotiation abilities, innovation, ownership, pressure management, knowledge of Maersk products, and teamwork in the KC community.
  • You will build client relationships, manage trade portfolios, ensure compliance, engage in client interactions, coordinate meetings, drive initiatives, and support sales processes for optimal performance.

Requirements

  • Good command in English both in written and spoken, German skills preferable
  • Good interpersonal communication skills
  • Good coordination and negotiation skills
  • Be innovative and constant in driving for change
  • Willing to take ownership
  • Capable of working under pressure while keeping sight of the bigger picture and of the full business processes
  • Knowledge about Maersk products, services and systems
  • Excellent team player who contributes to the broader KC community

Responsibilities

  • Develop strong, profitable and trustworthy long-term client relationships.
  • Owner of a specific trade portfolio and full responsibility to deliver accordant trade targets.
  • Ensure highest possible contracting compliance.
  • Advance the transformation and digitalization in line with the company's goals and establish strong business relationships with clients.
  • To proactively as well as reactively engage in daily work with clients aiming to deliver high quality, professional and friendly service. Strive for swift resolution of valid client escalations.
  • Assist your Key Account Manager developing the account on global scope.
  • Establish regular and consistent performance dialogues, internally as well as with clients.
  • Coordinate and participating in client meetings, tender preparation/submission and negotiation as required.
  • Launching new initiatives to drive trades including individual country meetings and creating game plans.
  • Intense internal and external stakeholder management to drive volume within agreed global targets.
  • Driving the adoption of new tools, products and processes designed to improve how we serve our customers.
  • Identifying and closing gaps in sales processes and requirements as well as a proper system hygiene.
  • To foster the co-existence in our client partnership by finding new cooperation opportunities beyond ocean to support the company’s L&S strategy.

FAQs

What is the primary responsibility of a Global Key Account Coordinator?

The primary responsibility is to develop strong, profitable, and trustworthy long-term client relationships while managing a specific trade portfolio and delivering trade targets.

What skills are required for this position?

Required skills include good command of English (German preferable), interpersonal communication, coordination and negotiation skills, innovative thinking, ownership, ability to work under pressure, knowledge of Maersk products, and being an excellent team player.

Is experience in logistics necessary for this role?

While specific experience in logistics is not explicitly stated, knowledge of Maersk products, services, and systems is preferred, indicating familiarity with the logistics industry would be beneficial.

How will this role contribute to my career development?

This role offers excellent training development opportunities and global career prospects, enhancing skills such as communication, presentation, problem solving, and relationship building.

Will I work with international clients?

Yes, you will work with colleagues and clients across the world, providing opportunities to engage in a dynamic, global industry.

What kind of work environment can I expect?

You can expect an inspiring workplace that values diversity, embraces pioneering spirit, and focuses on fulfilling potential for customers, the company, and each other.

How does the company view diversity and inclusion?

Maersk is committed to a diverse and inclusive workplace and welcomes applicants regardless of race, gender, age, religion, or any other characteristic protected by applicable law.

Will I be involved in meetings and negotiations with clients?

Yes, you will coordinate and participate in client meetings, tender preparation/submission, and negotiations as required.

What kind of initiatives will I be launching in this role?

You will launch new initiatives to drive trades, including individual country meetings and creating game plans to achieve global trade targets.

How does the company support applicants who need accommodations during the hiring process?

Maersk is happy to support any need for adjustments during the application and hiring process, and candidates can contact them via email for assistance.

image

A.P. Moller - Maersk

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.