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Key Account Manager

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Toronto

AI generated summary

  • You need 5-7 years in customer-facing roles, strategic leadership skills, a track record of results, cross-functional experience, and excellent negotiation abilities. CPG experience preferred.
  • You will implement commercial plans, coordinate cross-functional efforts, manage growth and pricing strategies, oversee promotions, analyze market trends, lead planning sessions, and drive customer partnerships.

Requirements

  • Minimum 5-7 years’ prior experience multiple regional and national customer facing roles - Consumer Packaged Goods is preferred.
  • Excellent strategic leadership skills Ability to lead and inspire others while clearly setting direction
  • Proven track record of delivering results
  • Previous experience leading a key customer cross functional team
  • Understanding of multiple customers GTM strategies, structure and business practices Cross functional experience in customer planning, customer insights, retail, marketing, and/or supply chain
  • Excellent negotiation and influencing skills

Responsibilities

  • Responsible for developing and successfully implementing the commercial plan strengthen and expand Mondelēz International’s position with and assigned customer by preparing, negotiating and executing the business plans
  • Responsible for the coordination between the customer and Mondelēz International internal functions
  • Accountable for maintaining and developing strategic growth plans for customers with a focus on portfolio management, listings, distribution and effective promotion and visibility
  • Build and develop strong category partnerships
  • Manage pricing within the Gross to Net Framework, Assortment management, Forecast accuracy in conjunction with supply chain function
  • Together with cross functional colleagues evaluate, plan & execute appropriate promotional and in store visibility
  • Monitor, analyze and report on market developments and competitor developments
  • Responsible to lead/quarterback the Customer Team JBP Cycle. Including working with cross functional teams to develop and execute the JBP sessions with the customer
  • Responsible to oversee the Data and Loyalty agendas both internally and externally, driving Insights and Analytics and ensuring an ROI and year-end balanced position
  • Responsible for Enterprise Project Management, leading the internal and external taskforce(s), including action planning, communication, and performance management through KPI score carding and business reviews
  • Lead customer retail activation and target setting with their retail partners

FAQs

What is the primary responsibility of the Key Account Manager?

The primary responsibility of the Key Account Manager is to develop and successfully implement the commercial plan to strengthen and expand Mondelēz International’s position with assigned customers, while managing relationships and ensuring effective promotional strategies.

What kind of experience is required for this position?

A minimum of 5-7 years’ experience in multiple regional and national customer-facing roles, preferably in the Consumer Packaged Goods sector, is required.

Is there an educational requirement for this role?

Yes, a four-year bachelor's degree is required, and an MBA or other related designation is considered an asset.

What skills are essential for success in this role?

Essential skills include strategic leadership, negotiation, relationship building, effective communication, budgeting and forecasting, and category management.

Will the Key Account Manager be required to travel?

Travel requirements for this position are minimal.

What is the work schedule like for the Key Account Manager?

The work schedule is hybrid, allowing for a combination of in-office and remote work.

How does Mondelēz International promote diversity in the workplace?

Mondelēz encourages all employees to be themselves at work and fosters a flexible work environment, emphasizing trust and empathy to create a sense of belonging and promote diversity.

Are accommodations available for applicants with disabilities?

Yes, Mondelēz welcomes and encourages applications from people with disabilities, and accommodations are available upon request throughout the selection process.

What types of products does Mondelēz International focus on?

Mondelēz International focuses on snacks, including chocolate, cookies, crackers, and candy, with popular brands like Cadbury, OREO, and Christie.

What is the significance of the JBP Cycle in this role?

The Joint Business Planning (JBP) Cycle is crucial as the Key Account Manager is responsible for leading and coordinating this process, working with cross-functional teams to develop and execute plans with customers.

We’re a house of incredible brands providing people with the right snack, for the right moment, made the right way.

Retail & Consumer Goods
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

Mondelez International is a global snacking company that manufactures and markets a wide range of well-known snack brands. Their portfolio includes iconic brands such as Cadbury, Oreo, Toblerone, Milka, and Trident, among others. Mondelez International's mission is to create delicious moments of joy by offering consumers high-quality and indulgent snacking options. They strive to delight consumers with their products and bring happiness to people's lives through the enjoyment of their snacks. With a commitment to sustainability and community engagement, Mondelez International aims to make a positive impact on society and be a responsible corporate citizen.