FAQs
What is the job title for this position?
The job title is Key Account Manager - HR Solutions.
Where can this position be based?
This position can be based in Melbourne, Sydney, Brisbane, or Perth.
What type of clients will I manage in this role?
You will manage an established group of enterprise/multinational clients.
What is the hybrid work requirement for this position?
The role requires working at least two days a week in the office.
How many years of experience are needed for this role?
A minimum of 3+ years of experience in HR, agency recruitment, account management, sales, or some combination of the above is required.
What qualities are needed to be successful in this position?
Successful candidates need to have strong communication, stakeholder management, negotiation skills, and a client-centric mindset.
What kind of support will I provide to my clients?
You will provide high levels of support to achieve strong customer satisfaction and feedback among your portfolio of accounts.
Will I be collaborating with colleagues in other departments?
Yes, you will actively collaborate across Mercer lines of business to solve complex business challenges for clients.
What opportunities for professional development does Mercer offer?
Mercer provides professional development opportunities, interesting work, and supportive leaders to help you be your best.
How does Mercer promote diversity and inclusion?
Mercer is committed to creating a diverse, inclusive, and flexible work environment, embracing a variety of characteristics protected by applicable law.