FAQs
What is the primary responsibility of the Key Holder at Aveda?
The primary responsibility of the Key Holder is to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store, which includes leading the sales team, providing outstanding customer service, and managing cash reconciliation.
What qualifications are necessary for this Key Holder position?
The qualifications necessary for this position include proven retail experience, preferably in cosmetics, the ability to provide inspirational customer service, and desirable previous retail operations experience such as cash reconciliation and supervisory experience. Experience with retail point-of-sale software is also beneficial.
Are there specific working hours required for this role?
Yes, the Key Holder position requires the ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
What kind of benefits does Aveda offer for this position?
Aveda offers a competitive remuneration package that includes health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. Additionally, there may be eligibility for commission or bonus plans.
Is previous supervisory experience required for the Key Holder role?
While previous supervisory experience is desirable, it is not strictly required for the Key Holder role. However, the ability to coach and mentor others to achieve sales and customer service targets is a beneficial skill.
What is the anticipated hourly wage range for the Key Holder position?
The anticipated hourly wage range for the Key Holder position is between $19.40 and $29.15, depending on qualifications, skills, experience, and budget.
How does Aveda support diversity in its hiring process?
Aveda is an equal opportunity employer and encourages applications from minorities, women, veterans, and individuals with disabilities. Accommodations for job applicants with disabilities are available upon request.
What should applicants bring to the interview?
Applicants should be prepared to provide proof of their right to live and work in Canada if invited for an interview.