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Kiehl's Skin Pro Harrods Beauty Gateshead (30 Hours)



11d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must be passionate about skincare, love meeting new people, and be proactive in providing exceptional customer service. Build loyalty, contribute ideas, and support charitable causes to excel in this role.
  • You will receive extensive training to become a skin pro, attend team trainings, and have opportunities for career development within the company.


  • You will be passionate about Skincare and delivering exceptional service, even if you don’t have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl’s!
  • You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing. Our teams demonstrate a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.
  • Meeting and greeting prospective customers in store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge, that could ultimately change their lives.
  • You will proactively approach customers in a warm and friendly manner to provide exceptional customer experience. Sharing your knowledge of our fine skincare formulations and latest innovations with individuals, educating customers to focus on wellbeing and nurturing their skin.
  • You will build loyalty with your customers, as this is a key part of our business. Some of your day to day responsibilities will include contacting your most recent customers to find out how their new skincare routine is going and invite them back into the boutique to sample new products!
  • You will possess an entrepreneurial spirit and want to contribute to your wider team and business through offering ideas to help strengthen the team and the business itself.
  • You will be part of our ‘Kiehl’s Gives’ Mission supporting our chosen local and global partners to support local charities and citizens to focus on 3 key topics (The environment, children’s well-being, and LGBTQ+ causes).


  • Your induction will consist of regular training with our incredible Education Team, Area Manager, Education Mentor and Peers. You will be set up for success with a Kiehl’s Education Learning Journal with access to modules across Retail Skills and Skin Care. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
  • Once passing your training, you will receive your ‘Kiehl’s Wings Pin’ to wear with pride on your lab coat!
  • You will attend quarterly team trainings where you will have an intro to all new launches, skin application techniques and get to play with all our new products!
  • The future is yours! We have many development programs on offer with Kiehl’s, we will support your progression if you are interested in progressing into a management role, you will be taken through leadership modules to get you ready for this next step in your career!


What kind of training and support can I expect if I join as a Kiehl's Skin Pro at Harrods Beauty Gateshead?

As a Kiehl's Skin Pro at Harrods Beauty Gateshead, you can expect to receive regular training from our Education Team, Area Manager, Education Mentor, and Peers. You will have access to modules across Retail Skills and Skin Care through our Kiehl's Education Learning Journal. Additionally, you will attend quarterly team trainings to learn about new launches, skin application techniques, and new products. If you are interested in progressing into a management role, we offer leadership modules to prepare you for career advancement.

What benefits and rewards can I expect as a Kiehl's Skin Pro at Harrods Beauty Gateshead?

As a Kiehl's Skin Pro at Harrods Beauty Gateshead, you can expect a competitive salary and commission scheme, access to 35 brands worth of products within our L’Oréal Staff Shop, allocated allowance of free products twice a year, 30 days holiday (inclusive of bank holidays), discounted dental insurance, employee referral bonuses, and additional support for mental health and financial advice.

Retail & Consumer Goods
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.