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Kitchen sales specialist

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IKEA

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London
  • 25d left

AI generated summary

  • You must have strong IKEA kitchen knowledge, be business-minded with a customer focus, solve complex problems, have relevant experience, and demonstrate initiative and flexibility.
  • You will engage with customers, utilize sales tools, maintain product knowledge, contribute to business targets, and ensure high-quality service aligned with brand standards.

Requirements

  • High level of IKEA kitchen knowledge, including our service products.
  • Business-minded and result-driven with a customer focus.
  • Ability to both find solutions to complex problems and be able to communicate to the customer.
  • Experience of working in a customer and commercial-oriented business, with an interest in people’s everyday life at home within their kitchen.
  • Confidence to take personal initiatives and be flexible to change.

Responsibilities

  • Understand and utilise complex systems, selling tools and channels of communication to meet and exceed the individual expectations of each customer.
  • Maintain a high level of kitchens product and market knowledge.
  • Actively keep updated with the IKEA kitchen products features, benefits and technical capabilities and share this knowledge with customers and co-workers.
  • Understand and contribute to the store and kitchens business plan by meeting department targets.
  • Understand the importance of Right First Time for the customer and how you can contribute towards maintaining the IKEA brand.

FAQs

What is the job title for this position?

The job title is Kitchen Sales Specialist.

Where is the job located?

The job is located at IKEA Greenwich.

When is the expected starting date for this role?

The expected starting date is 6th November 2024.

What is the starting salary for this position?

The starting salary for this position is £27,700, based on experience and competence.

How many hours will I be working per week?

You will be working 39 hours per week, covering 5 days which includes evenings and weekends.

Are there any benefits offered to employees?

Yes, employees receive a 15% co-worker discount, family-friendly policies, life assurance, enhanced pension contributions, interest-free loans, and a free meal option every shift, among other benefits.

What kind of experience is required for this role?

The role requires experience working in a customer and commercial-oriented business, with an interest in people’s everyday life at home, particularly in the kitchen.

Is prior kitchen knowledge necessary?

Yes, a high level of IKEA kitchen knowledge, including service products, is necessary for this role.

What are some of the responsibilities of the Kitchen Sales Specialist?

Responsibilities include understanding and utilizing complex systems, maintaining product knowledge, updating with new features, contributing to store targets, and ensuring customer satisfaction.

Does IKEA have policies to support diversity and inclusion?

Yes, IKEA welcomes candidates from all walks of life and is committed to creating an inclusive workplace for everyone, including those with disabilities.

How can I apply for this position?

To apply for this position, please attach an updated CV with your application. Shortlisted candidates will be contacted via email for an interview.

Can I request adjustments during the interview process?

Yes, you can request adjustments during the interview process. Please inform us as soon as possible.

Who can I contact for support regarding the application process?

You can contact Beth Crombie at beth.crombie@Ingka.ikea.com for any advice or support.

IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.