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Kitchen Team Member

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Hollywood Bowl Group Plc

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be passionate about food, have excellent customer service skills, thrive in a fast-paced environment, work well in a team, and be flexible with hours while possessing basic literacy and numeracy.
  • You will prepare and cook food, maintain hygiene standards, and provide excellent customer service to ensure a great experience for guests. Training and development opportunities are available.

Requirements

  • A real passion for food
  • Great customer service, with the ability to communicate at all levels
  • High energy and the ability to work in a fast-paced environment
  • A friendly, supportive and helpful team player
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills

Responsibilities

  • As our Kitchen Team Member, you'll be responsible for preparing, cooking and delivering our delicious range of food options for all the family to feast upon. All whilst maintaining our high cleaning and hygiene standards. You will be required to work in the Kitchen.
  • Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit.
  • You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.

FAQs

What are the working hours for Kitchen Team Members?

Our centres are typically open seven days a week from 9am to midnight, and shift patterns can vary, including weekday and weekend AM and PM shifts.

Is there a possibility for career advancement?

Yes, we offer ongoing training, development opportunities, and access to apprenticeship and in-house management training programmes to help fast track your career.

What benefits does Hollywood Bowl Group offer to Kitchen Team Members?

Benefits include an extra 50p per hour, additional holidays with length of service, ongoing training, free game vouchers, staff discounts on food and drink, and health and support programmes, among others.

Is flexibility in working hours required for this role?

Yes, flexibility with working hours and shift patterns is necessary, especially during evenings, weekends, and school holidays.

What skills do I need to succeed as a Kitchen Team Member?

You should have a passion for food, strong customer service skills, high energy levels for a fast-paced environment, and basic literacy and numeracy skills.

How does the induction and training process work?

You will receive a thorough induction and ongoing training to set you up for success in your role, with opportunities for further development throughout your career.

What is the company's stance on diversity and inclusion?

Hollywood Bowl Group values diversity and inclusion, creating a working environment that promotes equal opportunities and recognizing the contributions of all employees.

Are there additional holidays offered for long service?

Yes, you can earn additional holiday days with length of service, up to five days.

Will I have access to a pension plan?

Yes, there is an optional pension plan available for Kitchen Team Members.

What happens if I complete my induction?

Upon completing your induction, Hollywood Bowl Group will make a £15 donation to their dedicated charity partner on your behalf.

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Hollywood Bowl Group Plc

Lets Roll

Entertainment & Media
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Bowling. Mini golf. Arcades and more. People across the UK come to us to celebrate their special days and enjoy their time off. If you can make every experience memorable for them and fun for you, this is the place to be. So, what’s it like to be part of the Hollywood Bowl Group? In three words: supported, family, fun. From our Team Members to Managers, everyone can thrive off of each other every single day. Working together to motivate, progress and make the best possible experience for our people and our customers. Our amazing teams are at the heart of our business, ensuring that through impeccable service, knowledge and a high-energy approach, our customer experience is the best it can be. However, our dedication doesn’t stop there. We are as passionate about our employees as we are about our customers. We build our teams with the most energetic and engaging individuals who share our values and are proud to be part of our culture. In return, we provide them with a fun and supportive environment with opportunities to develop a fulfilling and rewarding career.