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Kundenberater (w/m/d) | Bankfiliale Hamburg-Poppenbüttel

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Santander

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Sales & Business Development
    Banking & Finance
  • Hamburg
  • Quick Apply

AI generated summary

  • You should have a commercial qualification, ideally in banking, customer service skills, team spirit, and a passion for sales and client needs analysis.
  • You will analyze customer needs, advise clients on financial products, build lasting relationships, and proactively manage risks in daily banking operations.

Requirements

  • Das Richtige wissen: Kaufmännische Ausbildung, vorzugsweise im Bankenumfeld, z. B. als Bankkaufmann/-frau, oder eine vergleichbare Ausbildung
  • Das Wichtige können: Know-how und Erfahrung in einem oder mehreren der o. g. Produktfelder bzw. die Bereitschaft, sich in diese einzuarbeiten
  • Das Notwendige mitbringen: Freude an starker Teamarbeit, engem Kundenkontakt und professionellem Service
  • Das Besondere haben: Gespür für Menschen und ihre Bedürfnisse, verbunden mit Talent und Leidenschaft für den Vertrieb – mit allem, was dazugehört: Beratung mit Bedarfsanalyse, Empfehlung und Abschluss sowie Betreuung

Responsibilities

  • Bedürfnisse sehen: Bedarfs- und Potenzialanalysen im Rahmen unseres Beratungsansatzes, immer orientiert an der individuellen Lebenssituation unserer Kund:innen / Interessent:innen
  • Menschen beraten: Beratung eines bestehenden Kundenkreises sowie Neukundengewinnung für eines oder mehrerer dieser Produktfelder: Kredit, Girokonten, Karten und Vorsorge
  • Kundschaft begeistern: Aufbau und Pflege langfristiger Kundenbeziehungen, u.a. durch eigenständige Kundenterminierung und Platzierung individuell passender Zusatzprodukte
  • Risikokultur leben: Kontinuierliche Weiterentwicklung und Erhaltung des Verantwortungsbewusstseins im proaktiven Umgang mit Risiken innerhalb der Bank

FAQs

What are the main responsibilities of a Kundenberater at the Bankfiliale Hamburg-Poppenbüttel?

The main responsibilities include conducting needs and potential analyses for clients, providing advisory services for existing customers and acquiring new clients, fostering long-term customer relationships, and maintaining a responsible approach to risk management within the bank.

What qualifications are required for this position?

A commercial training background, preferably in banking, such as a Bankkaufmann/-frau or a comparable qualification is required, along with knowledge and experience in relevant product areas or a willingness to learn about them.

Is teamwork emphasized in this role?

Yes, the job requires a genuine enjoyment of strong teamwork and maintaining close customer contact while providing professional service.

What benefits are offered to employees in this role?

Employees benefit from a long-term perspective within a growth-oriented international company, an excellent team spirit, thorough onboarding, various training opportunities, a favorable work-life balance with over 6 weeks of annual vacation, and additional financial benefits.

How is compensation structured for this position?

The compensation includes an annual special payment, variable salary components, a corporate pension plan, favorable conditions for bank products, and contributions to savings plans along with potential inclusion in a collective bargaining agreement based on meeting specific criteria.

Are there extra benefits provided to employees?

Yes, employees can enjoy additional benefits such as subsidies for kindergarten and meal costs, Gympass, job ticket subsidies, annual health vouchers, corporate benefits, and potential contributions to tuition fees.

Is part-time work an option for this position?

Yes, there is a possibility of part-time employment in this role.

Who should applicants contact for specific questions about the position?

For specific questions, applicants can reach out to Simon Kauertz at +49 151 673 485 53.

How can applicants submit their applications?

Applicants are encouraged to submit their applications online through the specified career website.

Here to help you prosper

Finance
Industry
10,001+
Employees
1857
Founded Year

Mission & Purpose

Santander is a leading global bank, founded in 1857 and headquartered in Spain, and is one of the largest banks in the world by market capitalisation. It provides a wide range of financial products and services, including personal and corporate banking, wealth management, and insurance. With a strong presence in Europe, Latin America, North America, and Asia, Santander's mission is to help people and businesses prosper by offering customer-centric solutions. Its purpose is to support growth and innovation while fostering responsible banking practices to benefit individuals, businesses, and communities.