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L'Oréal Designer Fragrances Team Manager Harrods London (37.5 Hours)

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L'Oréal

19d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have strong business acumen, proven sales success, team development skills, event delivery experience, proficiency in Microsoft Office, and flexibility for retail hours.
  • You will lead and coach your team, drive event creation, analyze sales, manage inventory, build relationships, and connect with clients while embracing digital tools to exceed targets.

Requirements

  • Excellent business acumen including sales analysis, inventory management and organising staffing.
  • Proven success achieving personal sales targets while leading a team to achieve and exceed their targets.
  • Develop and coach the team on counter to perform at the best of their ability and work on their personal development.
  • Experience delivering on counter events as well as the initiative to create events to drive your business in the community and store.
  • Proficient in Microsoft Office applications.
  • Embrace digital business tools and be an ambassador for these within your team.
  • Identify business strengths at store level and use initiative to coordinate with retail and training team for actions to maximise selling opportunities.
  • Devise retention strategies for the individuals on counter.
  • Develop positive relationships with department store floor managers and head office.
  • Be a brand ambassador with your attitude, eventing and on-brand grooming.
  • Convey passion and master storytelling to our clients.
  • Connect with our clients by providing good solutions and after sales/clienteling.
  • Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).

Responsibilities

  • To lead and to drive the team to achieve store business objectives.
  • Develop and coach the team on counter to perform at the best of their ability and work on their personal development.
  • Experience delivering on counter events as well as the initiative to create events to drive your business in the community and store.
  • Identify business strengths at store level and use initiative to coordinate with retail and training team for actions to maximise selling opportunities.
  • Devise retention strategies for the individuals on counter.
  • Develop positive relationships with department store floor managers and head office.
  • Be a brand ambassador with your attitude, eventing and on-brand grooming.
  • Convey passion and master storytelling to our clients.
  • Connect with our clients by providing good solutions and after sales/clienteling.
  • Ability to work flexibility during retail hours, which is likely to include evenings, weekends and holidays (except Christmas day).
  • Embrace digital business tools and be an ambassador for these within your team.
  • Proven success achieving personal sales targets while leading a team to achieve and exceed their targets.
  • Excellent business acumen including sales analysis, inventory management and organising staffing.
  • Proficient in Microsoft Office applications.
  • Working with us, you will be at the heart of our ambition to win over another 1 billion consumers and offer the best in beauty to everyone on the planet.

FAQs

What are the working hours for the L'Oréal Designer Fragrances Team Manager position?

The position is for 37.5 hours per week, which may include evenings, weekends, and holidays (except Christmas Day).

What brands will I be working with in this role?

You will be working with fragrance houses such as Viktor & Rolf, Diesel, Ralph Lauren, Cacharel, Valentino, and Prada.

Is training provided for this role?

Yes, you will have the opportunity to attend L’Oréal Designer Fragrance training and education, along with access to L’Oréal learning opportunities for personal development.

What qualities are important for a successful Team Manager in this role?

Key qualities include excellent business acumen, a proven track record in achieving sales targets, team development skills, proficiency in Microsoft Office, and a passion for fragrance and storytelling.

What career advancement opportunities are available?

The role can lead to various career paths such as Counter Manager, Business Manager, or Area Manager within L'Oréal.

How important is teamwork in this position?

Teamwork is essential, as you will thrive in creating a positive working environment for both your colleagues and clients on counter.

Will I need to manage inventory?

Yes, part of your role involves inventory management as well as conducting sales analysis.

Is experience in organizing events required?

Yes, experience in delivering counter events and the initiative to create events to drive business is important for this role.

How important is digital literacy for this position?

Embracing digital business tools and being an ambassador for these within your team is a key responsibility.

Is there a focus on diversity and inclusion within the company?

Yes, L’Oréal is committed to creating a diverse, equitable, and inclusive environment where everyone's contributions are valued.

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L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.