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L'Oréal Luxe Multibrand Team Manager, Boots London Colney (30 hours per week)



19d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must have strong business acumen, self-driven motivation, passion for luxury brands, knowledge of beauty trends, ability to coach and develop teams, and provide exceptional customer service through consultations and personalized experiences.
  • You will coach and develop your team to create unique store experiences for customers, offering tailored product recommendations and building trust and loyalty. Continuous training and support will help you progress within the company.


  • You will have a strong business acumen, including experience within sales analysis &inventory management.
  • You will be self -driven and can motivate yourself to deliver on individual sales targets, working with your Area Manager to set personal team targets and monitor each team members performance, to build on their capabilities.
  • You will ooze passion for our brands and delivering exceptional service, being a luxe role model, leading by example to your teams to deliver memorable experiences.
  • You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products.
  • You are a real people person and will develop and coach your team to deliver best practises to hosting new and existing customers in store, taking them on a personalised journey!
  • Deliver individual consultations, by demonstrating empathy with sharing tailored recommendations.


  • Coaching and developing your team to host your customers across our beauty play zones, you will immerse them in memorable and genuine face to face store experiences developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but makeit all about them.
  • Support And Development:
  • Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, Fragrance and Business/Operations Management. Following this a full training induction will also beheld in our beautiful head office in Hammersmith, London to support your success.
  • You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
  • You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
  • The future is yours! We will support your progression leading into an Area Manager or Head Office role.


What will my main responsibilities be as a L'Oréal Luxe Multibrand Team Manager at Boots London Colney?

Your main responsibilities will include coaching and developing your team to provide exceptional customer experiences, analyzing sales and managing inventory, setting and monitoring team targets, staying up to date on beauty trends, leading by example, delivering individual consultations, and hosting new and existing customers in store.

What support and development opportunities will be available to me in this role?

You will receive regular training with your Area Manager, Education Mentor, and Peers, including online modules and a training induction at the L'Oréal head office in London. You will also attend quarterly team trainings, have access to E-Learning modules, and have opportunities for progression within the company.

What benefits and rewards can I expect as a L'Oréal Luxe Multibrand Team Manager at Boots London Colney?

Benefits and rewards include a competitive salary and commission scheme, access to products in the L'Oréal Staff Shop, 30 days holiday (inclusive of BH's), discounted dental insurance, employee referral bonuses, mental health and financial advice support, and the opportunity to be part of L'Oréal's sustainability journey.

Retail & Consumer Goods
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.